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Xero's Strategy & Operations team is seeking a Senior Strategy Manager to lead the company's internal AI transformation and deliver high-impact strategic programs. This is an individual contributor role that bridges big-picture thinking with hands-on execution.
You will scope AI opportunities, build business cases, and drive design and implementation across Xero's most consequential AI initiatives. You'll coordinate across technical and non-technical stakeholders, close alignment gaps, and maintain momentum while building credibility and influence to drive outcomes without relying on formal authority.
The Strategy & Operations team sits at the center of how Xero plans and executes, designing systems that help other teams perform at their best. The team partners closely with leaders across the business to structure ambiguous problems into clear recommendations, then stays close to delivery to ensure those recommendations land.
Key responsibilities include:
- Leading strategic work streams supporting Xero's internal AI transformation, from scoping through stabilization and adoption
- Translating AI ambitions into clear scope, requirements, and delivery plans with measurable outcomes
- Structuring ambiguous business problems into sharp questions and well-reasoned recommendations for senior audiences
- Building business cases and applying commercial judgment to trade-offs and investment decisions
- Mentoring and developing team members through coaching, feedback, and capability building
The role is based in Melbourne or Sydney with a hybrid model combining in-office collaboration with work-from-home flexibility. "Boost days" bring the team together in person for connection and collaborative work, with the rest of the week flexible.
Qualifications:
- Experience at a top-tier consulting firm highly preferred, or comparable experience in strategy, operations, transformation, and/or related roles within a global technology or SaaS environment
- Demonstrated ability to lead complex, multi-stakeholder programs end-to-end, from problem definition through delivery
- Structured, rigorous thinking with ability to frame ambiguous problems into credible analyses and clear recommendations
- Background in operating model and technology transformation, with experience and/or aptitude in AI strategy or AI-enabled ways of working
- AI builder mindset for reimagining workflows, actively building personal AI fluency, and rapid experimentation
- Strong financial and commercial acumen to build and interrogate business cases
- Polished and precise written and verbal communication with high-quality deliverables
- Demonstrated enjoyment of developing others through mentoring, feedback, and capability building
