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Celonis is seeking a Senior Value Engineer to serve as a trusted advisor helping customers achieve strategic goals and realize significant value using the Celonis Process Intelligence Platform. This role combines sales engineering, solution consulting, and customer success responsibilities, with full ownership of the end-to-end value journey for assigned accounts—from landing and adoption through expansion and renewal.
You will work in partnership with Celonis Sales Teams to translate customer objectives into high-impact use cases, build business cases and demos leveraging industry benchmarks, and conduct value assessments or proof-of-value projects. You will facilitate business value workshops, identify process enhancement opportunities, derive improvement measures, and present results to C-level executives. You will also build strategic expansion roadmaps, drive platform adoption, and provide feedback to product development teams based on new use cases discovered in the field.
Key responsibilities include:
- Discovering and translating strategic priorities into Celonis use cases
- Building demos and business cases to win new customers
- Undertaking value assessments and proof-of-value projects
- Facilitating workshops to identify and qualify process improvement opportunities
- Deriving and initiating improvement actions and enterprise-wide change initiatives
- Presenting realized value to senior management and C-level executives
- Managing the end-to-end customer value journey across multiple accounts at different stages
- Building strategic expansion roadmaps to embed Celonis as a transformation platform
- Collaborating with Celonis Services and ecosystem partners
This is a customer-facing role requiring deep process and industry expertise combined with strong consulting and analytical skills. Native-level German proficiency is required to lead customer workshops, conduct executive presentations, and manage stakeholder interactions in German.
Qualifications:
- Experience in an analytical role demonstrating or securing value through business data analysis, business process improvement, and software deployment, ideally in a customer-facing role (Solution Consulting, Sales Engineering, IT/Management Consulting) at a Business Software/SaaS provider or consultancy, or in an inhouse role (e.g., Center of Excellence for Data Mining/Analytics/Intelligence) within an enterprise
- Good knowledge of Business Software/SaaS applications (e.g., SAP), with experience implementing RPA and/or BI tools, building dashboards, apps, and action flows
- Knowledge of Python and/or SQL
- Experience collaborating with IT teams
- Experience identifying use cases for business process improvement and deploying improvement measures; ability to act as a change agent and train users/process owners
- Experience planning and managing project scopes, expectations, and timelines across multiple concurrent projects
- Experience preparing and communicating value roadmaps and results to stakeholders and management; excellent communication and presentation skills
- Understanding of Finance and/or Supply Chain domain and strategic transformation initiatives (e.g., Shared Services Transformation, System Transformation)
- Ideally, expertise in Aviation/Logistics/Transportation with ability to develop deep understanding of industry trends and strategic opportunities
- Degree in Technology & Management, Industrial/Business Engineering, Business Informatics, Computer Science, Mathematics, Economics, or comparable program
- Native-level or near-native German language skills (written and spoken) with ability to confidently engage German-speaking customers, facilitate workshops, and present to executive stakeholders
