SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
The Mom Project is seeking a Senior UX Researcher to support the Community squad on the Discover and Search initiative. This team is responsible for Etsy's ongoing investment in understanding what product solutions effectively foster human connection among Etsy buyers and sellers.
In this role, you will partner closely with product, design, engineering, and analytics partners to identify foundational and tactical learning opportunities that inform product decisions. You will lead research across different stages of the product development process, from discovery through delivery, and serve as a key voice advocating for customer-centric insights.
You will be responsible for balancing speed and precision in research approach selection, building strong cross-functional relationships, and communicating findings in compelling ways that persuade stakeholders to take action. This is a role for someone who thrives on learning, problem-solving, and enabling innovative approaches to solution discovery.
REQUIREMENTS:
- Demonstrates in-depth understanding of a range of research approaches, balancing speed and precision
- Deep understanding of modern trends in Web and app design
- High comfort level building relationships across the business and co-creating strategies that consider customer and business implications
- Experience leading research at different parts of the product development process, from discovery to delivery
- Engaging storyteller and clear communicator, able to hold your own in meetings and persuade others through a customer-centric lens
- Ambitious, meticulous, and able to balance multiple projects simultaneously
- Passionate about learning and problem-solving that enables innovative approaches
