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Secondmind builds data-efficient Engineering AI software that helps teams make better design and performance decisions faster. The company's Active Learning system helps engineers calibrate and explore the design space of increasingly complex physical systems, reducing simulation and testing requirements without compromising quality.
As Senior Technical Solutions Engineer, you will support and expand the automotive, off-highway, and engine customer base across Europe, helping customers evaluate, adopt, and realize value from Secondmind's AI-driven Design Space Exploration and Calibration solutions.
This is a customer-facing technical role working closely with Account Executives, ML Engineers, and Product teams. You will deliver demonstrations of Secondmind software, lead technical evaluations and proof-of-concept engagements, and provide customer training and frontline technical support. PoCs are critical to customer adoption and long-term licensing, making this role central to customer success and company growth.
Key responsibilities include:
- Lead pre-sales and frontline customer support engagements, including discovery workshops, solution mapping, and tailored product demonstrations
- Assess technical fit on customer problems, including current workflows, constraints, and effort required; scope and lead evaluations, PoCs, or pilots
- Identify opportunities to apply the platform across the engineering V-cycle in automotive, commercial vehicle, off-highway, and powertrain development
- Work with sales leadership to develop and deliver technical presentations, proposals, demonstrations, and supporting collateral
- Act as a trusted technical advisor to customers through onboarding, deployment, and adoption
- Feed customer insights back to Product Management and ML Engineering to influence features and roadmap priorities
- Represent Secondmind at customer meetings, industry conferences, and technical workshops across Europe
You combine deep technical credibility with genuine enjoyment of customer-facing work. You are comfortable leading workshops, running demos, and explaining AI and calibration concepts to both engineers and executives. You are curious about customer problems and would rather prove value through hands-on PoCs and pilots than pitch. You bring a consultative, trusted-advisor mindset and take satisfaction in seeing customers succeed because of your technical guidance.
Secondmind was founded in 2016 and is backed by Mazda Motor Corporation, Amadeus Capital, Atlantic Bridge, and Cambridge Innovation Capital. The company has anchor customers in passenger vehicles and commercial power systems, with a growing pipeline of evaluation and proof-of-concept engagements.
The role offers hybrid working from the Cambridge office, stock options, 25 days annual leave plus statutory bank holidays, private medical insurance, dental and eyecare plans, pension scheme, enhanced family leave, on-site gym access, and Cambridge Botanic Garden membership.
REQUIREMENTS:
Essential:
- Hands-on engine or powertrain calibration experience, including model-based calibration, DoE (Design of Experiments), and optimization, using tools such as ETAS INCA, ETAS ASCMO, or AVL CAMEO
- Proven experience in a technical role in automotive, commercial vehicle, powertrain, or off-highway engineering, including use of CAE tools
- Customer-facing technical experience, such as pre-sales, solutions engineering, applications engineering, or technical consulting
- Proven ability to communicate complex technical concepts clearly to both technical and executive audiences
- Proven ability to assess technical fit on unfamiliar customer problems and judge what is worth attempting
Desirable:
- Experience applying machine learning to engineering optimization or design exploration, such as surrogate modelling or Bayesian optimization
- Familiarity with engine simulation and CAE tools such as GT-SUITE or Simcenter
- Bachelor's degree in engineering or a related technical discipline, or equivalent experience (Master's preferred)
