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Salary: USD 142,000 - 170,000 / annual
Customer.io is seeking a Senior Technical Recruiter to lead engineering recruitment efforts with a focus on sourcing and full-cycle recruiting. The role emphasizes building deep relationships with passive engineering candidates rather than high-volume outreach. You will own the complete recruiting lifecycle for a targeted set of hard-to-fill engineering roles, from candidate identification through offer close.
Key responsibilities include sourcing and personally engaging passive engineering candidates who are not actively job searching, building targeted search strategies for specific open roles, and partnering with engineering hiring managers to define candidate profiles and calibrate market expectations. You'll deliver a high-touch candidate experience from initial outreach through offer, bring market insights on engineering talent availability and compensation to hiring conversations, and leverage AI tools to enhance sourcing efficiency and research speed.
The ideal candidate has a strong track record of sourcing and converting passive candidates, meaningful full-cycle recruiting experience in engineering or technical roles where sourcing was core to daily work, and strong technical acumen to assess engineering candidates beyond pedigree. You should demonstrate proven ability to influence engineering hiring managers and senior stakeholders with data and clear thinking, be highly organized and data-oriented with experience using metrics to drive decisions, and have practical experience using AI tools to sharpen search strategy with specific examples of impact.
Customer.io powers automated communication for over 9,000 companies, from startups to global brands, helping teams send billions of emails, push notifications, in-app messages, and SMS daily using real-time behavioral data. The company values ownership, targeted precision over broad volume, true partnership with hiring managers, and high standards with real output.
