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MaintainX, now part of Autodesk Operations Solutions, is a mobile-first work execution platform serving 13,000+ customers including Duracell, McDonald's, Shell, DHL, and Volvo. The platform manages 13.9 million assets and 79.5 million completed work orders for industrial and frontline teams.
You will own the product roadmap for two foundational domains within the Product Foundations Group: Identity & Access Management (IAM) and Entitlements and Product Configuration. IAM controls how enterprise customers configure and govern access across their organizations, including a customer-facing admin console, delegated administration, and granular permissions. Entitlements and Product Configuration is a new domain being established to create a unified framework for how MaintainX determines what customer organizations can access—spanning monetization (subscription plans, paid add-ons), feature rollout and experimentation, and organization-level customization. Currently, this logic is scattered across disconnected systems with no unified owner.
Key responsibilities include: owning the product roadmap for both IAM and Entitlements teams; defining the initial charter, roadmap, and success metrics for the new Entitlements and Product Configuration domain; partnering with engineering to prioritize delivery sequencing; defining a unified framework and engineering patterns for feature flagging, gating, and rollout across the product; identifying and prioritizing gaps in monetization, feature rollout, experimentation, and entitlements management; ensuring entitlement and license-count data accuracy as billing transitions to Autodesk; partnering with Sales, Customer Success, and Finance to align licensing and entitlements with go-to-market and operational needs; and introducing consistent product practices across both domains.
This role requires operating in two modes simultaneously: driving an expanded charter for a mature IAM team while founding a new product domain where the charter is still being defined. You will work closely with engineering, Sales, CS, and Finance to ensure the platform's licensing and entitlements reflect real business operations.
REQUIREMENTS:
- 6+ years of product management experience, including experience defining a roadmap or product charter with limited existing structure
- Comfortable working across a mature, technically deep domain (IAM) and a nascent one (Entitlements and Product Configuration) simultaneously
- Technical fluency in identity concepts (authentication, authorization, SSO, SCIM, permission models) and comfort with entitlement and product-configuration concepts (feature flagging, paywalls, experimentation tooling, plan tiers)
- Ability to drive consolidation of fragmented legacy systems into a unified technical framework, partnering closely with engineering across multiple feature teams
- Strong prioritization instincts—can take a loosely-scoped problem and quickly establish what to build first and why
- Experience building 0-to-1 product functions or introducing product rigor where little existed
- Comfortable partnering internally with Sales, CS, and Finance stakeholders, not just engineering
