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Vivenu is a global leader in event ticketing technology, serving major brands like the Grammys, Golden Globes, Stanford University, and Hockenheimring. The company has raised over $65 million in funding and operates six offices worldwide. The platform handles over 1 billion requests per month and serves over 10 million end users, with usage quadrupling annually.
As Senior Technical Product Manager, you will drive the evolution of vivenu's API-first ticketing platform, which empowers event organizers to own their brand experience, unlock data insights, and integrate ticketing into their digital infrastructure. You will own product initiatives end-to-end, from concept through launch and continuous post-release improvement.
Key responsibilities include:
- Drive cross-functional product projects end-to-end in a B2B/B2B2C environment, identifying high-impact opportunities for user acquisition, engagement, and retention
- Partner closely with designers, engineers, and customer-facing teams to define, scope, and ship meaningful features
- Perform deep root-cause analysis on user frustration and translate complex inputs into clear action plans
- Maintain comprehensive technical and operational documentation
- Align and communicate strategic direction, progress, and trade-offs with leadership and stakeholders
- Mentor and guide engineers and designers to foster product-led excellence
You will work with a team of 160+ professionals, including leaders from Google, Slack, and Salesforce, in a merit-driven, diverse environment across six global offices.
REQUIREMENTS:
- 5+ years of technical product manager experience driving digital products in B2B or B2B2C environments
- Experience driving initiatives from initial concept through launch and continuous post-release improvement
- Educational background or hands-on experience in Software Engineering or similar
- Strong technical literacy: comfortable discussing system architecture, working closely with engineering teams, and making technical trade-offs
- Ability to combine quantitative metrics (analytics, A/B testing) with qualitative user feedback to build compelling product cases and conduct root-cause analysis
- Experience in event technology, ticketing platforms, or high-volume transactional e-commerce/SaaS ecosystems is a plus
