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Braze is seeking a Senior Technical Product Manager to own the AI content operations product roadmap within the Content Platforms team. The role focuses on identifying friction points in Braze's content creation workflows—spanning marketing campaigns, blog posts, customer stories, courses, and documentation—and building AI-powered tools to streamline them.
You will embed with marketing and learning teams to understand how content actually gets made, from research and drafting through review and publishing. Your job is to identify where creators spend time on low-value work and design tools that remove that friction. You'll ship AI-powered solutions into the Sanity CMS and broader content stack, including metadata generation, doc-to-CMS conversion, content review and quality checks, research assistants, and asset generation.
This is a hands-on role: you'll write code, build functional prototypes to validate ideas, pair with engineers, and drive adoption. You'll own the full roadmap—deciding what to build, what to buy, and what to kill. The role sits on a small, fast-moving team with no direct reports, but a strong mandate to lead, set direction, and raise the bar across teams.
Content Platforms is a real product with real customers (internal marketing and learning teams) who see tools land in their daily workflow within weeks of shipping. You'll be in a rare position to shape how enterprise content operations integrates AI at scale—a function most large companies are still figuring out. This role is for builders who'd rather ship tools than present decks about them.
