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Salary: EUR 75,600 - 108,000 / annual
Zscaler is seeking a Senior Technical Marketing Engineer (TME) to drive technical enablement, customer validation, and field readiness for next-generation Zero Trust Branch solutions. Reporting to the Director of Technical Marketing Engineering, you will serve as the bridge between engineering and field teams, architecting complex lab environments, leading hands-on Proof of Value (PoV) engagements, and providing technical troubleshooting for enterprise networking challenges.
Key Responsibilities:
- Lead customer Proof of Value engagements and field validations by directly executing hands-on technical PoVs, architectural demonstrations, and pilot evaluations with enterprise prospects to validate capabilities, eliminate sales friction, and accelerate deal closure.
- Architect, build, and maintain advanced lab topologies—designing and deploying resilient physical and virtual networking environments simulating complex enterprise branch, edge, and retail network topologies to test product behavior, interoperability, and real-world scale.
- Drive complex technical troubleshooting and escalation resolution, serving as the direct technical bridge between field teams and core engineering to diagnose, reproduce, and resolve critical L2/L3 networking escalations, network segmentation challenges, and packet-level anomalies during active customer pilots.
- Author technical documentation, deployment guides, and reference architectures—developing production-ready collateral including step-by-step deployment runbooks, reference architectures, white papers, competitive test plans, and solution briefs to standardize best practices and accelerate post-sales time-to-value.
- Deliver field readiness and enablement training by creating and conducting high-impact technical training programs, interactive workshops, and technical webinars for Systems Engineers, professional services, and channel partner architects to scale deployment self-sufficiency across distributed enterprise environments.
You will operate with strong ownership, customer obsession, urgency, and integrity. The ideal candidate thrives on solving real-world enterprise networking challenges and accelerating customer adoption across distributed edge environments.
Requirements:
- 5+ years of hands-on experience in technical marketing, solutions architecture, or advanced systems engineering with deep subject matter expertise in enterprise routing, switching, TCP/IP, L2/L3 network segmentation, and tunneling protocols (WireGuard, IPsec, VxLAN).
- Proven track record of leading and winning hands-on customer Proof of Value (PoV) pilots and executive architectural evaluations within complex enterprise and distributed edge networking environments.
- Hands-on proficiency in building and maintaining multi-vendor physical and virtual network lab topologies using bare-metal appliances, hypervisors (ESXi, KVM), and network emulation platforms (EVE-NG, GNS3).
- Advanced packet analysis and troubleshooting expertise using Wireshark, tcpdump, and traffic generation tools to diagnose real-time routing anomalies, latency/jitter, MTU issues, and NAT/firewall traversal.
- Demonstrated track record of authoring production-grade technical collateral (deployment runbooks, reference architectures, white papers) and delivering technical enablement sessions to sales engineering, professional services, and partner teams.
- Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving.
Preferred Qualifications:
- Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency.
- Practical experience with Python, Bash scripting, or infrastructure-as-code and configuration management tools (e.g., Ansible, Terraform, REST APIs) to automate lab deployment, test execution, and repetitive networking workflows.
- Working knowledge of public cloud networking architectures (AWS VPCs/Transit Gateways, Azure Virtual WAN, GCP Cloud Routers) or container networking environments (Docker, Kubernetes) connecting distributed branch edges to cloud workloads.
- Recognized networking or security certifications (e.g., CCIE/CCNP Enterprise or Security, JNCIP, PCNSE) or direct architectural experience with retail, kiosk, IoT/OT, or cellular WAN/5G failover deployments.
