SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
FIS is seeking a Senior Technical Account Manager to serve as a strategic technical advisor for assigned clients and internal subject matter expert. This role combines deep fintech and technical expertise with client relationship management to drive business outcomes across the FIS ecosystem.
Key Responsibilities:
- Consult with clients on strategic direction before project submissions to shape requirements, clarify objectives, and improve project outcomes
- Maintain end-to-end understanding of assigned clients, including business model, product usage, technical integrations, configuration, and operational priorities
- Read and analyze code across multiple languages (mainframe, distributed, cloud-based) and access development tools to verify logic and provide definitive responses to system behavior queries
- Stay engaged in strategic development, modernization, and special initiatives to provide client and industry perspective during solution design
- Provide high-level sizing guidance and technical consultation while ensuring formal estimation and project processes are followed
- Recommend products, services, or solution approaches aligned with client needs, business model, and technical landscape
- Support SOW-based work and longer-term consulting engagements when required
- Help internal teams understand client intent, desired outcomes, and business drivers for better organizational coordination
The role requires acting independently to determine methods and procedures, creating formal networks involving cross-functional coordination, and exercising independent judgment on significant and unique issues. You will develop and conduct presentations, collaborate with internal and external audiences, and align client needs with internal solutions.
Requirements:
- Bachelor's degree required
- Minimum 8 years of relevant experience
- Experience in client-facing roles and/or financial industry
- Degree in Finance, Marketing, Business, or equivalent combination of relevant training and experience
- Ability to read and understand code in multiple programming languages
- Strong oral and written communication skills
- Proven collaboration and customer service skills
- Must be legally authorized to work in the United States without visa sponsorship
