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Remote is a global HR platform enabling businesses to recruit, pay, and manage international teams compliantly across 80+ countries. The Senior Specialist, Employee Relations role is part of the Lifecycle team, which handles the full employee lifecycle with a focus on compliance, customer experience, and operational excellence.
In this role, you will independently manage complex end-to-end employee exits and provide first-level employee relations support to Remote's external clients. You'll handle offboarding across multiple international jurisdictions with minimal supervision, ensuring legal compliance and superior customer service.
Key responsibilities include:
**Offboarding & Separations**: Manage complex employee exits independently, including terminations, resignations, transfers, and redundancy processes. Lead and facilitate meetings with clients and employees, including workforce reduction consultations and separation negotiations. Draft and administer termination documents with strict attention to detail and privacy compliance. Process offboarding through Remote's HRIS platform, coordinating with payroll, legal, benefits, and other internal teams.
**Employee Relations Support**: Provide first-level guidance on workplace concerns and employee relations matters. Conduct preliminary assessments of complex scenarios, identifying applicable local regulations and potential solutions. Serve as a trusted resource for both internal and external stakeholders on disciplinary approaches, documentation, and best practices.
**Stakeholder Coordination**: Liaise with internal teams (Customer Success, Legal, Payroll, Benefits) and external parties (government bodies, trade unions, legal counsel) to ensure compliant and timely resolution of employee exits and workplace issues.
**Team Leadership**: Mentor and guide junior team members, providing expertise and judgment on complex cases. Drive process improvements and initiatives aligned with Remote's strategic goals.
You'll work asynchronously with a distributed team across 6 continents, bringing innovation and automation thinking to HR operations. The role requires deep knowledge of international employment law, excellent judgment in navigating competing stakeholder interests, and a commitment to delivering delightful customer experiences.
