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ServiceNow is seeking a Senior Solutions Sales Executive to drive market success for its Identity Management products, built on the company's market-leading Service Management platform. This role focuses on creating a single source of truth that enables enterprise processes to execute with uniform information across organizations.
In this position, you will support territory strategy and planning to improve vertical alignment, account use case targeting, and execution. You'll provide strategic input to Account Executives during account planning based on territory strategy and recommendations, ensuring alignment with ServiceNow's Now Value principles.
Key responsibilities include:
- Supporting customers in envisioning the value of digital transformation and developing strategy by partnering with the account team, customers, and partners
- Interlocking with Solution Consultants and Specialist Solution Consultants on capability roadmaps for feedback and alignment
- Coaching Account Executives, ADRs, and ACEs with foundational specialty solution area knowledge to identify opportunities and manage sales cycles
- Customizing time allocation of responsibilities to meet territory and account team needs
- Leveraging AI-powered insights and tools to enhance sales processes and decision-making
ServiceNow operates with flexible work personas depending on the nature of work and assigned location. Travel of 30-50% is required for this role.
Requirements:
- 7+ years of experience demonstrating knowledge of return on investment for specialty solutions areas to lead solution wins
- Experience as an Account Executive or in alternative sales/customer service roles
- Understanding of business sales processes
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (including AI-powered tools, workflow automation, AI-driven insights, or exploring AI's potential impact)
- Willingness to travel 30-50%
