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LaunchDarkly is seeking a Senior Solutions Engineer to serve as a trusted technical advisor to enterprise prospects and customers across EMEA. You will be a critical part of the enterprise sales strategy, working closely with Account Executives and Customer Success Managers to land new customers and expand existing relationships.
In this role, you will drive technical discovery, architecture design, and proof-of-concept implementations throughout the pre-sales lifecycle. You'll deliver high-impact demonstrations, workshops, and proposals tailored to C-level and technical stakeholders, while cultivating trust and positioning yourself as a strategic advisor. You will liaise between customers and internal Product and Engineering teams to relay feedback and influence the product roadmap.
Beyond customer-facing work, you'll lead cross-regional technical initiatives, enhance SE tools and processes for global scalability, and mentor junior team members to foster technical excellence across the SE team. You'll maintain expert-level knowledge of LaunchDarkly's platform, integrations, industry trends, and emerging technologies, respond to RFPs, and manage technical environments to support enterprise sales motions. You'll also represent LaunchDarkly at industry events and customer engagements, with travel up to 35% primarily across EMEA.
LaunchDarkly's platform helps developers innovate faster by enabling safe feature releases, targeted customer experiences, and continuous experimentation. The platform improves velocity and stability of software releases, delivers personalized features, maximizes business impact through experimentation, and provides insights into engineering cadence and stability.
**Requirements:**
- 8+ years of experience in solutions engineering, sales engineering, or systems architecture in a customer-facing role
- Experience in SDLC, cloud architecture, or DevOps
- Extensive knowledge of cloud platforms with expertise in at least one (AWS, Azure, or Google Cloud)
- Demonstrated excellence in leading and documenting proof of concepts and building technical and deal champions
- Excellent communication and presentation skills with a demonstrated history of presenting thought leadership
- Bachelor's degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience)
- Experience with security and compliance frameworks (PII, PCI, HIPAA) is a bonus
- Willingness to travel up to 35% across EMEA for customer workshops, deal closings, and industry events
