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ServiceNow is seeking an Enterprise Account Executive for the Higher Education sector in the UK South region (Staines). You will drive new business sales revenue through a SaaS license model, focusing on account planning, territory planning, prospect research, and field-based sales activities within a defined set of accounts and verticals.
In this role, you will develop relationships with multiple C-suite personas (CFO, CIO, COO, CDO) across all product lines. You will oversee client relationship mapping to the account team, orchestrating account strategy across a broad virtual team including Solutions Consultants, Solutions Specialists, Success resources, Partners, and Marketing. You will serve as a trusted advisor to customers, understanding their business needs and advising on how ServiceNow can support their IT roadmap. You will identify the right specialist and support resources to bring into deals at the right time, and work in a "win as a team" environment with a strong customer success focus.
ServiceNow is the AI control tower for business reinvention, with a platform that brings together any AI, any data, and any workflow. The company works with 85% of the Fortune 500 and is building an AI-native culture where technology and talent work together.
The company offers flexible work personas (flexible, remote, or required in office) depending on the nature of work and assigned location. ServiceNow is an equal opportunity employer and provides accommodations for candidates requiring accessibility support.
QUALIFICATIONS:
- 7+ years of sales experience within software or solutions sales organizations, ideally selling into the public sector and higher education
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (including AI-powered tools, workflow automation, AI-driven insights, or exploring AI's potential impact)
- Proven ability to establish trusted relationships with current and prospective clients and cross-functional teams
- Demonstrated ability to produce new business, negotiate deals, and maintain healthy C-level relationships
- Track record of achieving sales targets
- Ability to understand the bigger picture and organizational IT plans
- Experience promoting customer success focus in a team-oriented environment
