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Exotec designs elegant, plug-and-play warehouse robotics solutions for some of the world's most iconic brands. As a Senior Solutions Engineer, you will take ownership of qualified customer opportunities and work closely with Sales throughout the sales cycle to design compelling technical and commercial automation solutions.
You will combine warehouse expertise, data analysis, and software integration knowledge to develop solutions tailored to each customer's operations, from initial concept and layout through to interfaces, implementation considerations, and handover. Your primary responsibilities include:
**Design and Solution Development:**
Analyze customer logistics data, warehouse processes, material flows, performance requirements, and operational constraints. Translate complex customer requirements into tailored solution concepts and layouts that integrate Exotec technology within existing warehouse environments. Define performance requirements and develop solutions that balance technical feasibility with commercial considerations.
**Sales Cycle Ownership:**
Take ownership of qualified opportunities and partner with Sales Executives to develop winning technical and commercial proposals. Clarify customer requirements and project scope, including technical specifications, pricing inputs, timelines, implementation constraints, costs, and margins. Present solutions clearly and confidently to customers and partners, adapting your approach to both technical and business stakeholders.
**Systems Integration:**
Design end-to-end processes and interfaces between Exotec software, customer software, and surrounding warehouse systems. Incorporate relevant IT security requirements into solution design. Work with warehouse-management and execution environments such as WMS, WCS, and WES to ensure solutions integrate effectively into the customer ecosystem.
**Collaboration and Continuous Improvement:**
Partner closely with Sales and cross-functional stakeholders throughout the opportunity and project lifecycle. Support integrators with technical guidance and best practices for selling and implementing Exotec solutions. Contribute to project handover, deployment, and ongoing solution maintenance after the sale. Share customer and market insights with HQ teams to improve standards, products, and ways of working. Manage multiple opportunities and projects simultaneously in a fast-moving, collaborative environment.
You will cover DACH (Germany, Austria, Switzerland), the Nordics, and Eastern Europe regions.
**Requirements:**
- At least 3 years of relevant experience in warehouse logistics, ideally within solutions engineering, warehouse automation, or intralogistics
- Strong knowledge of end-to-end warehouse processes, material flows, and warehouse systems
- Experience designing technical solutions based on complex customer requirements, including layouts and performance considerations
- Experience with WMS, WCS, WES, or comparable logistics software, with the ability to understand and define interfaces between different systems
- Solid understanding of IT security considerations within integrated technical solutions
- Familiarity with AutoCAD or other layout-design tools and process-mapping software
- Strong analytical and problem-solving skills, with the ability to turn logistics and operational data into practical solutions
- Professional fluency in English; German language skills are a strong advantage, particularly for customer negotiations
- Customer-facing communication and presentation skills; previous B2B sales-engineering experience in intralogistics is a strong plus
- Proactive, collaborative, and adaptable approach, with the autonomy to manage multiple priorities and contribute beyond immediate projects
- Willingness to travel and collaborate closely with customers and colleagues
