SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Andela is a global talent marketplace connecting companies with top technical talent from over 135 countries, primarily in emerging markets across Africa and Latin America. The company operates at the intersection of staffing transformation and software development acceleration, powered by AI.
As a Senior Solutions Engineer, you will serve as a technical partner to customers, Sales, and Delivery teams. You'll lead discovery conversations with business and technical stakeholders to understand customer objectives, environments, constraints, and desired outcomes. Your role is to translate ambiguous business needs into concrete technical and delivery requirements, then shape solutions across Andela's three primary offerings: Talent Solutions (specialized technical expertise embedded in customer teams), AI Solutions (managed delivery with defined outcomes), and Learning & Assessment Solutions (training and upskilling services).
Key responsibilities include:
- Leading technical discovery and qualification with stakeholders to map customer needs to appropriate solutions
- Developing initial solution recommendations covering architecture, scope, delivery model, team structure, technical requirements, timelines, risks, and dependencies
- Identifying which combination of Andela's offerings best addresses customer needs
- Bringing technical depth to sales processes: architecture discussions, technical presentations, demonstrations, workshops, prototypes, proposals, and RFP responses
- Partnering with Delivery and specialist teams to validate approaches and ensure opportunities are well-scoped before commitments
- Contributing to Sales Engineering methodology and tooling, including technical assessments, AI-assisted qualification frameworks, discovery processes, demonstrations, and automation
- Turning field experience into reusable playbooks, technical content, and solution patterns that improve how Andela sells
- Bringing customer insights back into the organization to identify patterns and opportunities that improve offerings, technology, and go-to-market strategy
This role offers the opportunity to shape not just individual customer solutions but also the systems and practices that define how Andela's Sales Engineering function operates.
QUALIFICATIONS:
- 6+ years of relevant professional experience in Sales Engineering, Solutions Engineering, Solution Architecture, technical consulting, professional services, engineering leadership, or similar customer-facing technical roles
- Strong technical fluency across modern software development, cloud architecture, data platforms, APIs, and AI-enabled systems
- Demonstrated ability to independently lead technical discovery and translate ambiguous business problems into practical solutions
- Experience evaluating architecture, technical tradeoffs, dependencies, risks, and delivery considerations
- Strong customer-facing communication and storytelling skills for both senior business stakeholders and deeply technical audiences
- Experience working cross-functionally with Sales, Delivery, Product, Engineering, or related teams
- Familiarity with modern AI technologies: generative AI, LLM-based applications, agents, retrieval systems, AI-assisted software development, or related platforms
- Comfort experimenting with technical tools, APIs, automation, prototypes, and AI-enabled workflows (not a full-time engineering role, but strong technical curiosity required)
- Builder mindset and comfort operating in evolving environments where processes, offerings, and tools are still being developed
- Bachelor's degree in Computer Science, Engineering, Data Science, or related field, or equivalent practical experience
- Plus: experience with managed services, technical assessments, training/enablement, application modernization, data engineering, or enterprise technology solutions
