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Salary: USD 180,200 - 247,700 / annual
Harvey is an AI platform transforming legal and professional services through frontier agentic AI, enterprise-grade infrastructure, and deep domain expertise. The company is scaling rapidly with strong product-market fit and world-class investor backing.
As Senior Solutions Architect, you will bridge Harvey's product and go-to-market teams, serving as the critical technical partner for enterprise customers. You will lead technical discovery and deep-dive sessions with prospects across engineering, IT, security, and executive leadership. You own pre-sales and post-sales technical conversations, guiding customers from initial discovery through deployment, adoption, and expansion.
Key responsibilities include:
- Leading technical discovery, demos, and architecture sessions with prospects and stakeholders
- Serving as primary technical partner for key accounts, managing the full customer lifecycle from discovery through ongoing expansion
- Partnering with Customer Success Managers to drive adoption and expansion within existing accounts
- Designing secure, scalable solution architectures that integrate Harvey into customers' existing systems, workflows, and data environments
- Collaborating with Harvey's Security and Information Security teams to address customer risk, compliance, and data-governance requirements
- Acting as the customer's technical voice internally, influencing product roadmap and priorities based on real-world feedback and post-sales needs
You will work in a fast-moving environment where products and customer use cases are evolving quickly. The role requires comfort engaging with C-suite stakeholders, translating complex technical concepts to support strategic decision-making, and building trust with senior leaders.
REQUIREMENTS:
- 5+ years of experience in solutions architecture, sales engineering, or similar externally facing technical roles, or a mix of software engineering and customer-facing technical roles
- Proven track record designing and implementing solutions for enterprise customers in SaaS, cloud, or AI/ML environments
- Experience partnering with Account Executives and post-sales teams (Customer Success, Account Management) to drive adoption, renewals, and expansion within enterprise accounts
- Meaningful experience engaging with executives and C-suite stakeholders, including presenting complex technical concepts to support strategic decision-making
- Comfort engaging with customer security, risk, and compliance stakeholders, ideally in a SaaS or AI platform context
- Strong communication skills with ability to translate between technical and non-technical audiences and build trust with senior stakeholders
- Curiosity about AI and desire to work in a fast-moving environment where products and customer use cases are evolving quickly
About Harvey
Legal / Compliance / Risk; AI / Data / Infrastructure — AI platform for legal and professional services work.
