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ServiceNow is seeking a Senior Solution Sales Executive to drive market success for specialty solution products built on the ServiceNow Service Management platform. This role focuses on creating a single source of truth that enables enterprise processes to execute with uniform information.
In this position, you will support territory strategy and planning to improve vertical alignment, account use case targeting, and execution. You'll provide strategic input during account planning processes, ensuring recommendations align with Now Value principles. A key responsibility is helping customers envision the value of digital transformation by partnering with account teams, customers, and partners to develop comprehensive strategies.
You will collaborate with Solution Consultants and Specialist Solution Consultants on capability roadmaps, providing feedback and alignment based on the engagement model. Coaching is a core part of this role—you'll develop Account Executives, ADRs, and ACEs with foundational specialty solution area knowledge to identify opportunities and manage sales cycles effectively.
The role requires customizing time allocation to meet territory and account team needs while celebrating team successes. Travel is required 30-50% of the time.
Requirements:
- 7+ years of experience demonstrating knowledge of return on investment for specialty solutions areas to lead solution wins
- Experience as an Account Executive or in alternative sales/customer service roles
- Understanding of business sales processes
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (including AI-powered tools, workflow automation, AI-driven insights, or exploring AI's potential impact)
- Travel availability: 30-50%
