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Salary: USD 134,750 - 180,250 / annual
Contentful (now part of Salesforce) is seeking a Senior Solution Engineer to play a critical role in helping customers realize how Contentful's headless CMS platform can support their digital transformation efforts.
In this role, you will act as a co-pilot to Account Executives throughout the sales cycle, including technical discovery, product presentations, collaborative solution design sessions, and proofs of concept. You'll work with customers at varying levels of digital maturity to understand their short- and long-term digital objectives, current and future technology stacks, and challenges with their existing systems.
Key responsibilities include:
- Conducting immersive onboarding to master the Contentful product, APIs, SDKs, CLI, and partner ecosystem
- Learning enterprise presentation frameworks and the content management competitive landscape
- Validating and illustrating how Contentful solves customer digital transformation challenges through customized demonstrations and POCs
- Assisting with RFIs, RFPs, and security questionnaires
- Relaying customer product feedback to Product Management, Marketing, and Sales
- Collaborating with Solution Architects and Customer Success Managers to ensure successful implementation for newly-signed customers
- Identifying and mitigating technical and business risks
- Traveling onsite with customers when necessary
- Contributing to internal projects that impact the Solution Engineering team's growth
You'll be part of a high-growth company with a positive culture, where you can impact sales results and expand your career.
REQUIREMENTS:
Required:
- 5+ years of Solution Engineering experience selling SaaS, or related industry experience selling to Marketing & Marketing-adjacent teams
- Demonstrated proficiency in conveying technical and business knowledge to mixed audiences of business and technical stakeholders
- Experience with REST APIs
Nice to Haves:
- Experience working with a Content Management Platform or similar technology
- Familiarity with web technologies (JavaScript frameworks, static site generators, CDNs, CI/CD, etc.), cloud technology, performance metrics, and security
- Experience with omnichannel digital delivery concepts (websites, emails, native mobile apps, etc.)
