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Salary: USD 134,750 - 180,250 / annual
Contentful, now part of Salesforce, is seeking a Senior Solution Engineer to play a critical role in helping customers realize how Contentful's headless CMS platform can support their digital transformation efforts. You will work as a co-pilot alongside Account Executives through key phases of the sales cycle, including technical discovery, product presentations, collaborative solution design sessions, and proofs of concept.
In this dynamic role, you will:
- Conduct immersive onboarding to master the Contentful product, APIs, SDKs, CLI, and partner ecosystem
- Develop expertise in enterprise presentation frameworks and the content management competitive landscape
- Build deep relationships within your team and across the organization
- Drive sales revenue by co-piloting opportunities with Account Executives
- Understand customers' short- and long-term digital objectives, current and future technology stacks, and challenges
- Validate and illustrate how Contentful solves customer problems through customized, value-based product demonstrations and proofs of concept
- Assist with RFIs, RFPs, and security questionnaires, liaising with other departments
- Relay customer product feedback to Product Management, Marketing, and Sales
- Collaborate with Solution Architects and Customer Success Managers to ensure successful implementation for newly-signed customers
- Understand prospect project requirements, validate them against the platform, and identify and mitigate technical and business risks
- Travel onsite with customers when necessary
- Work on internal projects that impact how the Solution Engineering team operates and grows
Contentful is a headless CMS platform that enables organizations to manage content once and deliver it across multiple digital channels. The company is reshaping how people build digital experiences.
REQUIREMENTS:
Required:
- 5+ years of Solution Engineering experience selling SaaS, or related industry experience selling to Marketing & Marketing-adjacent teams
- Demonstrated proficiency in conveying technical and business knowledge to mixed audiences of business and technical stakeholders
- Experience with REST APIs
Nice to Haves:
- Experience working with a Content Management Platform or similar technology
- Familiarity with web technologies (JavaScript frameworks, static site generators, CDNs, CI/CD, etc.), cloud technology, performance metrics, and security
- Experience with omnichannel digital delivery concepts (websites, emails, native mobile apps, etc.)
