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UiPath is building a Healthcare Vertical Solutions team focused on turning AI-powered automation into measurable revenue cycle outcomes for health systems and payers. This role is a Forward Deployed Strategist position that sits at the intersection of product, customer success, and delivery.
You will embed with customers to take RCM (Revenue Cycle Management) solutions—including denials management, prior authorization, claims submissions, and referral management—from concept through scaled, hardened deployment. You'll be responsible for understanding each client's revenue cycle operations in depth, identifying where UiPath's software delivers the highest impact, and iterating with end users to ensure solutions work in practice.
Key responsibilities include:
**Customer Discovery & Solution Design:** Deeply understand client RCM workflows, systems, pain points, and gaps. Design user-centric applications around identified problems and translate real-world processes into repeatable solution patterns.
**Build, Iterate, and Scale:** Implement UiPath's Healthcare solutions in customer environments, configure and integrate them into local workflows, and rapidly iterate with end users. Scale validated solutions across customer locations and establish repeatable deployment playbooks.
**Customer Relationship & Executive Engagement:** Manage day-to-day client relationships and drive adoption across user teams. Represent UiPath with senior leadership (VPs of Revenue Cycle, CFOs, CIOs, CMIOs) and own project timelines, milestones, and deliverables end-to-end.
**Product Feedback Loop:** Partner closely with Healthcare Solutions PMs and engineering to surface product gaps, validate hypotheses, and shape the roadmap with field signal. Codify learnings to accelerate future deployments.
You'll work in lockstep with the Healthcare Solutions PM team and be expected to manage both strategic executive conversations and hands-on working sessions with end users.
**Requirements:**
- 5+ years working in healthcare revenue cycle management (at a health system, payer, EHR vendor, consulting firm, or implementation partner)
- Hands-on RCM process expertise: claims submission, denials categorization and resolution, prior authorization, charge capture, payer policy logic
- Direct experience implementing software solutions inside health systems or payers—you must have owned a deployment, not just observed one
- Comfort working at the intersection of technology, operations, and clinical/administrative workflows
- Strong project management instincts and customer-facing communication skills
- Strategic thinking paired with willingness to roll up your sleeves and build
- Working knowledge of HL7, FHIR, HIPAA, and CMS rules
- Comfort with ambiguity, rapid iteration, and shipping over polishing
