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Salary: USD 204,000 - 290,000 / annual
At Affirm, you'll shape how consumers discover, understand, and use available credit as a Staff Product Manager on the Credit & Pricing team. You'll own the strategy for credit experiences spanning shopping, repayment, and marketing, translating complex credit capabilities into intuitive products that build trust and drive activation, conversion, and repeat engagement.
Key responsibilities include:
- Set the product direction: Define a cohesive vision for consumer credit experiences, identify the most valuable problems to solve, and translate strategy into priorities across multiple teams.
- Build experiences that make credit understandable: Help consumers explore potential financing options before checkout, discover where they have purchasing power, and understand when credit becomes available again after repayment.
- Create more relevant consumer journeys: Develop personalized experiences for new and returning consumers, using research and experimentation to determine what information, guidance, and next steps best meet their needs.
- Connect platform capabilities to consumer outcomes: Own merchant prequalification and purchasing power experiences, partnering with core purchasing power and credit decisioning teams to translate underlying capabilities into clear, consistent experiences.
- Lead consequential product decisions: Bring Engineering, Design, Analytics, Credit, Marketing, Commercial, and Legal partners together to resolve tradeoffs across consumer needs, growth, risk, and partner commitments. Influence senior leaders through clear recommendations and sound judgment.
- Own measurable results: Define success, lead discovery and experimentation, and use funnel analysis and consumer feedback to improve activation, purchase conversion, repeat engagement, and comprehension while supporting responsible access to credit.
Affirm is a remote-first company. Most roles can be done from almost anywhere within the US. All new hires will be invited to attend an in-person onboarding experience. Benefits include 100% subsidized medical, dental, and vision coverage for employees and dependents, monthly stipends for health, wellness and tech spending, flexible time off, and an employee stock purchase plan.
Requirements:
- 7+ years of product management experience, with demonstrated success taking products from discovery through launch and scaling adoption in fintech, e-commerce, marketplaces, or similarly complex environments.
- Experience independently setting direction for a substantial product area, influencing senior stakeholders, and aligning multiple teams around priorities and measurable outcomes.
- Strong consumer product judgment: ability to translate complex systems into intuitive experiences, with a high bar for interaction design, clear communication, and consumer trust.
- Strategic and technical depth: connect long-term opportunities to practical product and platform decisions, and work effectively with engineers on capabilities that serve multiple experiences.
- Analytical and experimental rigor: combine customer research, behavioral data, and well-designed experiments to prioritize opportunities, evaluate tradeoffs, and decide what to scale, change, or stop.
- Ownership in ambiguity: bring structure to open-ended problems, make sound decisions with incomplete information, and communicate the rationale, risks, and support needed to move forward.
- Relevant domain curiosity: experience with credit, lending, personalization, or AI-powered consumer experiences is a plus. Ability to learn complex domains quickly and distinguish useful innovation from technology without a clear customer need.
