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New Relic is seeking a Senior Software Engineer to join the Container Fabric organization and drive the evolution of their global internal platform. This is an operations-heavy role requiring 5–8 years of DevOps, Site Reliability, or Infrastructure Engineering experience.
You will serve as a "Captain" engineer, leading critical deliverables and mentoring junior team members while maintaining reliability across New Relic's global Kubernetes fleet. Key responsibilities include:
**Architectural Leadership**: Design and implement internal tools, particularly Kubernetes Operators and Controllers, to automate resource management and improve platform efficiency.
**Platform Orchestration**: Lead large-scale infrastructure migrations and complex operational shifts across multi-cloud environments.
**Operational Excellence**: Own incident response processes, author comprehensive post-incident retrospectives, and implement systemic hardening measures to prevent recurrence using advanced overcommit strategies.
**Required Expertise**:
- Deep knowledge of Kubernetes internals and hands-on experience writing custom operators
- Strong track record managing Day 1/Day 2 operations for large-scale Kubernetes fleets
- Proven ability handling high-severity incidents and improving SLA compliance through automation
- Multi-cloud infrastructure experience with cloud-native tooling and OS migration management
- Technical leadership capability to guide projects and unblock team members across time zones
**Preferred Skills**:
- Golang proficiency (reading and understanding code)
- Advanced autoscaling strategies using tools like Karpenter
- Infrastructure as Code experience with Terraform or Crossplane
- Cluster API and GitOps/CI/CD expertise (Argo CD)
- AWS and Azure cloud platform management
New Relic offers flexible work arrangements (fully remote, hybrid, or office-based) and is committed to building a diverse, inclusive environment where employees can bring their authentic selves to work.
