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Outreach is seeking a Senior Sales Operations Manager to own the Sales Operations function for the Enterprise segment and Sales Development Representative (SDR) organization. This is a strategic, high-impact individual contributor role reporting to the Director of Sales Operations.
You will partner with leaders across Sales, Customer Experience, and Marketing as a trusted advisor and business partner, driving territory design, forecast strategy, and sales process optimization for Outreach's largest and most strategic accounts. The Revenue Operations team is a strategic partner to Outreach's go-to-market organization, focused on enabling scalable growth, operational excellence, and data-driven decision making across the revenue engine.
Outreach is the only complete agentic AI platform for revenue teams, infusing agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions—from new logo prospecting to expansions, deal acceleration, retention, and forecasting. The company serves world-leading enterprise organizations including Databricks, SAP, Siemens, and Verizon.
The Revenue Operations organization operates with an AI-first mindset. This role sits at the center of that transformation, partnering with SDR leadership to identify where AI can improve pipeline generation, outreach efficiency, and rep productivity. You will design, launch, and scale AI agents and agentic workflows to drive GTM motion.
You are a strategic thinker who takes a data-first approach, ruthlessly prioritizes, and thrives in a fast-paced environment. Your work will drive repeatability, predictability, and scalability across the business. You'll work closely with Sales Leadership, Marketing, Customer Success, Finance, Business Intelligence, and cross-functional operations partners to design and optimize the processes, tools, and insights that help customer-facing teams perform at their best. Your contributions will have visible, direct impact on how the entire go-to-market team operates day to day.
