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NetBox Labs is seeking a Senior Sales Operations Manager to drive operational rigor and execution across the global sales organization. This is a hands-on, analytical role partnering closely with Sales leadership to improve pipeline management, forecasting, territory design, account coverage, and rep productivity.
Key responsibilities include:
- Partner with Sales leadership and Revenue Operations Managers to manage and continuously improve forecasting, pipeline management, and sales operating cadences
- Build and maintain reporting that provides visibility into pipeline coverage, conversion, sales productivity, attainment, deal progression, and forecast accuracy
- Analyze sales performance to identify trends, risks, bottlenecks, and opportunities to improve execution
- Support territory design, account segmentation, capacity planning, and account ownership processes
- Partner with Sales leadership on quarterly and annual planning, including targets, coverage models, and resource allocation
- Drive consistent sales processes and stage management across the organization, including opportunity hygiene and pipeline inspection
- Develop dashboards, scorecards, and analyses that enable sales leaders to make faster, data-driven decisions
- Partner with Finance and Revenue Operations on quota, headcount, productivity, and performance analysis
- Support operational rollout of new sales processes, programs, and initiatives
- Identify opportunities to simplify seller workflows and improve rep productivity through process, automation, and technology
- Partner with Enablement to translate process changes and operational insights into seller training and adoption
- Maintain documentation for sales processes, rules of engagement, territory structures, and operating cadences
- Serve as a trusted operational partner to Sales leadership and frontline managers
Required experience:
- 4+ years in Sales Operations, Revenue Operations, or GTM Strategy & Operations at a B2B SaaS company, including time at sub-$50M ARR where you built processes rather than inherited them
- Owned forecast and pipeline motion end-to-end, including territory and quota design, coverage modeling, and rep productivity analysis
- Strong understanding of SaaS sales metrics, pipeline dynamics, conversion, coverage, and rep productivity
- Deep hands-on HubSpot and Salesforce experience, including ability to pull, model, and QA data independently
- Built reporting layers that sales leadership and CFO actually use to run the business
- Partnered directly with a CRO or VP Sales as a thought partner and with frontline managers as a coach
- Experience using AI and automation to remove manual work from seller workflows
NetBox Labs helps companies build and manage complex networks through open, composable products. The company is backed by Notable Capital, Grafana Labs CEO Raj Dutt, Flybridge, IBM, Salesforce Ventures, and Mango Capital.
