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As a Senior Sales Engineer at Datadog, you will be the technical expert bridging sales and customer success. You'll partner with the sales team to articulate Datadog's observability platform value proposition to enterprise customers, own technical engagement during trial phases, and technically close complex opportunities through advanced competitive knowledge and credibility.
Key responsibilities include delivering product and technical briefings to potential clients, managing customer technical evaluations (POVs), communicating Datadog's value based on customer activities, and identifying/resolving customer concerns. You'll maintain accurate CRM records of customer feedback from wins and losses, and proactively engage with both customers and internal business/technical teams to provide product feedback and competitive intelligence.
You'll need strong written and oral communication skills to articulate both business benefits and technical advantages. Programming/scripting experience with languages like Java, Python, Ruby, Go, Node.JS, PHP, or .NET is required. A minimum of 3+ years in a Sales Engineering or DevOps Engineering role is expected. The role requires up to 45% travel to client sites via auto, train, or air, and the ability to sit for extended periods during client visits.
Datadog operates as a hybrid workplace, valuing office culture while enabling work-life harmony. The company offers best-in-breed onboarding, generous global benefits, mentor and buddy programs, new hire stock equity (RSUs) and ESPP, continuous professional development, and an inclusive company culture with community guilds and inclusion initiatives.
