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Senior Sales Engineer

Zscaler - Tokyo, Japan - Hybrid - posted 2026-09-11

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Zscaler is seeking an experienced Senior Sales Engineer to join its Sales Engineering team in Tokyo. This hybrid role reports to the Manager of Sales Engineering in Japan and is part of the Sales and Go-to-Market department. You will serve as a key technical resource for major customers, helping to cement Zscaler's position as a world leader in cloud security. The role combines technical expertise with strategic customer engagement, positioning you at the intersection of sales and engineering. Key Responsibilities: - Provide technical expertise and strategic advice to major customers - Take total ownership of the technical sale and associated processes - Independently deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations - Support the sales team in closing complex deals through technical credibility and problem-solving About Zscaler: Zscaler (NASDAQ: ZS) accelerates digital transformation through its Zero Trust Exchange platform, which protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications. The platform is distributed across 160+ public exchanges globally and is the world's largest in-line cloud security platform. The company is building an AI-native enterprise where human potential is amplified by machine intelligence to solve security challenges. Success Profile: You thrive in ambiguity and are comfortable building solutions in dynamic environments. You act with ownership and integrity, driven by passion for the mission. You are a problem-solver who runs toward challenges to find impactful solutions. You are a high-trust collaborator, ambitious for the team and committed to giving and receiving candid feedback. You have a growth mindset and are obsessed with your own development. Requirements: - Bachelor's degree in Computer Science or equivalent with extensive experience as a Sales Engineer or systems integrator - 7+ years of experience in Pre-Sales roles, with at least 3 years focused on selling security or networking solutions in direct or high-touch sales environments - Technical proficiency in HTTP and web-related technologies - High fluency in written and spoken Japanese - Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions Preferred Qualifications: - Experience working with routing and switching products, including complex troubleshooting - Solid understanding of SaaS-based technologies and network security frameworks - Hands-on experience with systems installation, configuration, and administration of macOS, UNIX/Linux, and Windows-based systems

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