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Salary: CAD 130,000 - 180,000 / annual
Veeva Systems, a public benefit corporation and pioneer in industry cloud for life sciences, is seeking a Senior Safety Domain Expert to lead pharmacovigilance strategy for Veeva Falcon, an AI-driven platform transforming drug safety operations.
In this role, you will serve as the bridge between hands-on case processing execution and high-level strategic vision for next-generation PV automation. You will collaborate directly with internal technical teams and external early adopters, acting as the definitive "Voice of the Customer" to ensure the platform delivers flawless safety automation.
Key Responsibilities:
- Provide end-to-end workflow guidance to product and engineering teams on safety case intake, triage, validation, and advanced data reconciliation workflows
- Actively review, evaluate, and verify AI-driven platform outputs across case intake and processing steps to ensure maximum precision, accuracy, and safety compliance
- Translate macro industry trends and operational shifts in PV into actionable platform capabilities and long-term automation strategies
- Interact directly with PV leads and processing specialists at early adopter organizations, translating their feedback into actionable platform enhancements
- Map out highly complex, multi-variable safety case scenarios to rigorously evaluate and calibrate the platform's reasoning boundaries
Requirements:
- 5+ years of active experience in Pharmacovigilance / Drug Safety Operations
- Deep tactical understanding of day-to-day case processing workflows, intake, validation criteria, database reconciliation, and global expedited reporting timelines
- Strategic PV Operations expertise with a clear vision of how PV operating models are evolving toward automation and digital transformation
- Demonstrated AI experience, including active involvement with AI-driven software, automated workflow tools, agentic AI, or machine learning applications in pharmacovigilance or life sciences
- Strong ability to bridge PV operational knowledge with technical product teams and present confidently to executive customers
Nice to Have:
- Prior experience contributing to the design, implementation, or user-acceptance testing (UAT) of automated pharmacovigilance intake solutions
