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Salary: EUR 100,000 - 160,000 / annual
Veeva Systems, a mission-driven industry cloud pioneer in life sciences, is seeking a Senior Safety Domain Expert to serve as the strategic voice of pharmacovigilance operations for Veeva Falcon, an AI-driven platform transforming drug safety case processing.
In this role, you will bridge hands-on pharmacovigilance execution with high-level strategic vision, directly shaping next-generation AI and automation tools. You will collaborate closely with internal technical teams and external early adopters to ensure the platform delivers flawless safety automation and compliance.
Key Responsibilities:
- Provide end-to-end workflow guidance to product and engineering teams on safety case intake, triage, validation, and data reconciliation workflows
- Actively review, evaluate, and verify AI-driven platform outputs across case intake and processing steps to ensure precision, accuracy, and safety compliance
- Translate macro industry trends and operational shifts in pharmacovigilance into actionable platform capabilities and long-term automation strategies
- Engage directly with PV leads and processing specialists at early adopter organizations, translating their feedback into platform enhancements
- Map out complex, multi-variable safety case scenarios to rigorously evaluate and calibrate the platform's reasoning boundaries
- Act as the definitive "Voice of the Customer" to ensure product-market fit and operational excellence
About Veeva:
Veeva is a public benefit corporation and one of the fastest-growing SaaS companies in history, surpassing $3B in revenue. The company is committed to helping life sciences companies bring therapies to patients faster. Veeva operates as a Work Anywhere company, supporting flexibility to work from home or in the office.
Requirements:
- 5+ years of active experience in Pharmacovigilance / Drug Safety Operations
- Deep tactical understanding of day-to-day case processing workflows, intake, validation criteria, database reconciliation, and global expedited reporting timelines
- Strategic PV Operations expertise with clear vision of how PV operating models are evolving toward automation and digital transformation
- Demonstrated AI experience, including active involvement with AI-driven software, automated workflow tools, agentic AI, or machine learning applications in pharmacovigilance or life sciences
- Strong ability to bridge PV operational knowledge with technical product teams and present confidently to executive customers
Nice to Have:
- Prior experience contributing to the design, implementation, or user-acceptance testing (UAT) of automated pharmacovigilance intake solutions
