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Salary: USD 167,280 - 196,800 / annual
Coinbase is seeking a Senior Researcher for the Advanced Trade team within its Consumer & Business group. This role leads the UX research function for Coinbase's most sophisticated traders—high-volume, analytical users who compete directly with top global exchanges.
You will be the dedicated research voice for this advanced trader segment, generating deep user empathy through mixed-methods research and directly shaping roadmap prioritization, feature design, and scalable research programs. Your insights will keep the entire team embedded in trader needs and drive measurable product impact.
Key responsibilities include:
- Lead UX research for the Advanced Trade team, partnering closely with Design, Product, and Data teams to translate user insights into actionable product ideas
- Conduct mixed-methods research including interviews, usability testing, concept testing, surveys, and in-product feedback tools (Sprig), tailored to sophisticated, hard-to-reach trader populations
- Synthesize qualitative findings with quantitative data and analytics to produce clear research reports with actionable design and product recommendations
- Build and maintain scalable research programs (customer councils, self-serve testing cadences, sales insight synthesis) that keep the team continuously connected to user needs
- Guide stakeholders across product, design, and data through translating research insights into roadmap priorities and experiment hypotheses
Required qualifications:
- 5+ years of user research experience, including serving as the primary research point of contact for a large product area with multiple stakeholders
- Proven ability to design and execute research with sophisticated, hard-to-reach populations such as professional or high-frequency traders
- Fluency in quantitative data and experimentation, with demonstrated ability to synthesize qualitative insights with metrics to influence product strategy
- Track record of independently managing research prioritization across competing stakeholder needs while guiding designers and PMs through their own research efforts
- Familiarity with crypto trading, financial markets, or trading platforms preferred but not required
- Responsible use of generative AI with human oversight to deliver business-ready outputs
Coinbase is a remote-first company with quarterly in-person working sessions called "surges." The company emphasizes high standards, intensity, and pushing beyond perceived limits.
