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Fever is a global tech platform for culture and live entertainment, reaching 300+ million people monthly across 55+ countries. The company partners with major brands like Netflix, F.C. Barcelona, and Primavera Sound to democratize access to live experiences.
You will own Fever's global transportation and logistics operations end-to-end, leading a distributed team of logistics coordinators across multiple time zones. This is a strategic leadership role combining operational excellence, vendor management, and team development.
Key responsibilities include:
• End-to-end ownership of global transportation operations, ensuring on-time, cost-efficient delivery and rapid issue resolution, including off-hours support when needed
• Team leadership and mentorship of logistics coordinators, providing guidance, assigning strategic projects, and building departmental capabilities
• Stakeholder management across production, finance, legal, and tax departments to ensure smooth cross-functional coordination
• KPI and SLA definition, monitoring, and reporting (on-time delivery, cost variances, ticket response times) to drive operational excellence
• Capacity and resource planning, assigning transport requests based on team bandwidth and specialty
• Vendor and contract negotiation with 3PLs and freight forwarders, acting as primary point of contact
• Financial oversight including billing, invoicing, and cost management across the department
• Forecasting and proactive problem-solving to anticipate and resolve logistics challenges
• Continuous improvement initiatives including training programs, cost optimization, and process evolution
• Strategic communication translating complex transportation and importation requirements for non-logistics stakeholders
Required qualifications: 5+ years transportation/logistics experience, 3+ years team management, Bachelor's degree in Business, Supply Chain, Engineering, or related field. Fluent English required. Must have proven contract negotiation experience with carriers and freight forwarders, and comfort with ERP systems, Excel/Google Sheets, and data visualization for KPI tracking.
