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Salary: USD 163,944 - 215,176.5 / annual
Oscar Health is seeking a Senior Product Manager to lead product development for Oscar Virtual Care (OVC), a platform that improves how members access care and how clinicians deliver it. The role spans the complete care journey—from intake and scheduling through clinical documentation, treatment, and follow-up.
Oscar uniquely combines a health plan with its own care delivery organization, enabling direct connections between product decisions and care outcomes. You will work with clinical, operations, engineering, design, and data science partners to identify where technology can improve member access to virtual care and health assessments, streamline clinical workflows, and reduce administrative burden on care teams.
Key responsibilities include defining and executing the product strategy and roadmap for Virtual Care, prioritizing investments based on impact to affordability, clinical outcomes, member experience, and operating efficiency. You will lead discovery with members, clinicians, and operations teams, combining user research with data analysis to identify problems and build business cases for investments. You'll improve the member journey by reducing friction in intake and scheduling, improving visit completion rates, and helping care teams coordinate care. You will also build tools for clinicians to deliver high-quality care efficiently, including reviewing medical history, documenting encounters, addressing care gaps, and ordering tests and treatments. You'll evaluate opportunities for AI and automation to reduce administrative work while maintaining clinical quality.
You will define success metrics and measure clinical, financial, and operational impact of product changes, using findings to refine priorities. You'll lead alignment across all partner teams, bringing clear recommendations and establishing decisions that move work forward. You will own complex initiatives from problem definition through delivery, writing clear requirements, managing dependencies and risks, and resolving cross-team issues with the autonomy expected of a Senior Product Manager. Additionally, you will invest in strengthening Oscar's product team by mentoring more junior team members.
The role reports to a Director of Product Management and is based in the Los Angeles (Marina del Rey) office with a hybrid schedule requiring 3 days in-office per week. Thursdays are mandatory for team meetings and events; the other two office days are flexible.
Requirements:
- 6+ years of experience collaborating cross-functionally among engineers, designers, operations experts, and others in a Product Management or Product Management-adjacent role
- 4+ years of experience driving rigorous prioritization processes
- 4+ years of experience with tech systems and understanding basic technology infrastructure such as backend services, database relationships, and leveraging database tools such as SQL
- 2+ years of experience leading complex, cross-domain initiatives
- 2+ years of experience root-causing ambiguous problems, building roadmaps towards a solution, and successfully executing against that roadmap
Bonus: 1+ years of experience building clinician-facing experiences.
