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Taktile is building an Agentic Decisioning Platform for Financial Services, empowering financial institutions to transform into AI-native organizations. The company automates millions of critical decisions with AI across customer onboarding, credit underwriting, anti-money laundering, and other use cases for enterprise customers including banks and insurance companies.
As Senior Product Manager for Platform, you will own the strategy and long-term roadmap for Taktile's foundational platform layer—the permissions, environments, deployment, extensibility, and connectivity infrastructure that enables the largest financial institutions to run Taktile securely and at scale for both humans and AI agents. You will also drive developer productivity through tooling, infrastructure, and workflows that help engineering teams ship quickly and safely.
Key responsibilities include:
- Owning the strategy and long-term success of the Taktile Platform, which serves as the foundation for every product area and enterprise customer
- Defining a compelling long-term vision and prioritizing the roadmap, with focus areas including permissions for users and AI agents, Taktile MCP extensibility, release processes (environments), enterprise connectivity, and related topics
- Building deep understanding of enterprise requirements (security, IT, compliance, procurement), competitive landscape, and differentiation opportunities through collaboration with customer-facing teams
- Translating customer insights into well-thought-out product requirements
- Balancing innovation with a high bar for reliability and security
- Acting as the voice of the platform: enabling and advocating for platform capabilities across product, engineering, and go-to-market teams; partnering with Product Marketing to bring capabilities to market
- Tracking adoption and performance of platform capabilities through metrics and customer feedback, identifying iteration opportunities
The role offers autonomy to make meaningful impact on a critical product area, a flat hierarchy with direct communication to founding team members, mentorship from experienced leaders, and exposure to a network of leading tech investors and advisors (including founders of Looker, Datadog, GitHub, and UiPath). You will work three days per week or more from the Berlin or London office, with annual company offsites for in-person collaboration.
Requirements:
- 5+ years of Product Management experience, including previous ownership of platform topics (e.g., identity and access management, permissions, environments, deployment models, connectivity, or developer platforms) for B2B SaaS or AI products
- Strong technical depth with appetite to deepen it; engineering or other technical background preferred
- Comfort going deep with engineers on cloud infrastructure, authentication and authorization (OAuth, SSO, SCIM), and networking; experience building critical, high-availability systems is a strong plus
- Experience working with enterprise security, IT, and compliance stakeholders (security reviews, RFPs, complex customer deployments)
- Familiarity with AI agents and MCP is a must; familiarity with financial services is desired
- Excellent written and verbal communication skills; ability to build trust and influence decisions across functions; ability to explain complex technical concepts to technical and non-technical audiences
- Track record of delivering lasting customer impact through shipping well-thought-out product improvements
- Aptitude and appetite for using data to inform decision-making
- Hands-on, curious mindset with willingness to challenge yourself and grow scope of responsibilities over time
