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Salary: USD 185,000 - 220,000 / annual
Altana is an AI-powered platform for trusted global trade, helping governments and businesses build a more resilient and secure economy. The LSP (Logistics Service Providers) Platform team builds products that enable freight forwarders, customs brokers, carriers, and 3PLs to keep pace with government regulation and modernize their business processes.
As Senior Product Manager for the LSP Platform, you will own the roadmap for one of Altana's most strategic product areas. You'll work directly with some of the world's largest logistics companies to understand how goods move, where compliance and risk create friction, and how Altana can remove it. Your mission is to embed Altana into the daily workflows of LSPs as a native capability and turn LSPs into multipliers for the Altana network.
Key responsibilities include:
- Define the roadmap for Altana's LSP products, balancing near-term customer commitments with long-term platform bets
- Build deep understanding of LSP business models, operations, and customer relationships across forwarding, brokerage, and carriage, translating insights into clear product priorities
- Set success metrics tied to customer impact (fewer holds and detentions, faster clearance, lower compliance cost, new revenue for LSPs) and track progress
- Obsess over the end-user experience of brokers, compliance analysts, and operations teams working at high volume under time pressure
- Collaborate with Enterprise and Public Sector product teams to ensure coherent, trusted data flow from shippers through LSPs to governments
- Spend significant time with customers through discovery, design partnerships, pilots, and post-launch feedback
- Write clear requirements for engineers and prototype with AI to test ideas before production
- Partner with engineering, design, data science, and go-to-market teams to ship features that measurably improve customer outcomes
- Be accountable for adoption, usage, and customer outcomes
Requirements:
- 3+ years of product management experience, ideally on data-intensive, API-driven, or workflow products for enterprise customers
- Shipped B2B products that customers rely on
- Relentlessly curious and eager to become a logistics expert; comfortable learning complex industries deeply
- Strong customer orientation; prefer direct engagement (sitting with brokers clearing shipments) over summaries
- Own and drive outcomes; define success by customer impact and iterate until products deliver
- Technical depth: comfortable with AI in daily workflow, understand APIs, EDI, ETL/ELT, JSON, and integration architecture; can go deep with engineers and customer IT teams
- Obsessed with UX; believe complex processes can feel simple
Preferred Qualifications:
- Experience at early-stage or high-growth companies where you defined product areas from ambiguity
- Track record of embedded customer work (design partnerships, pilots, on-site discovery) that shaped products and drove measurable adoption
- Experience building platform, API, or integration products that fit into customers' existing systems and workflows
- Comfort with data-heavy or AI/ML-driven products, including translating complex model outputs into actionable decisions
- Exposure to logistics, freight, customs, trade compliance, or supply chain technology (not required; learning speed valued more than prior knowledge)
- Experience with multi-stakeholder products with competing incentives (marketplaces, networks, multi-party workflows)
