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Salary: USD 128,560 - 188,900 / annual
Twilio is seeking a Senior Product Manager to lead the Onboarding and Compliance product team, specifically managing Porting, Hosting, and ShortCodes product suites. This is a remote role based in the United States (not eligible for CA, CT, NJ, NY, PA, WA).
In this role, you will own and execute the product vision, roadmap, and quarterly planning for Hosting, Porting, and ShortCodes. You'll translate complex operational, regulatory, and technical requirements into product requirements documents for engineering teams. You'll develop and communicate the product vision and strategy, obtaining buy-in from stakeholders across the organization.
Key responsibilities include:
- Owning product vision, roadmap, and quarterly planning for three product suites
- Translating operational, regulatory, and technical requirements into PRDs
- Developing and communicating product strategy to drive excitement and buy-in
- Partnering with go-to-market teams to launch products and enable sales and marketing adoption
- Conducting data-driven business reviews analyzing product execution and revenue/market outcomes
- Focusing on scaling automated self-service workflows, strengthening fraud and regulatory compliance guardrails, and migrating legacy capabilities to modern platform architectures
You'll work in a remote-first environment but may be asked to travel occasionally for team gatherings, functional off-sites, or customer meetings.
**Requirements:**
- 4+ years of product management experience delivering scalable SaaS, PaaS, or IaaS products
- Proven track record of leading successful product launches and driving product strategies
- Strong analytical thinking skills with ability to use quantitative and qualitative data to make decisions and drive measurable outcomes
- Excellent communication and interpersonal skills; ability to influence and collaborate at all levels and present effectively to internal and external stakeholders
- Strong technical, analytical, and UI/UX design understanding with ability to dive deep while maintaining big-picture perspective
- Initiative, ownership, and accountability to decode vague priorities, manage conflicting inputs, and drive initiatives forward against ambiguous and complex challenges
- Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
**Desired:**
- Experience building products/services related to APIs and developer experience
- Experience working in a regulated ecosystem
About Twilio
SaaS / Enterprise Software — authentication and identity infrastructure for developers.
