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Salary: CAD 150,000 - 175,000 / annual
Thinkific is an award-winning learning commerce platform that powers transformative learning experiences by combining community, courses, content, and commerce. The platform has generated over $3.7 billion in revenue for customers and reached more than 200 million learners worldwide. Thinkific is a publicly traded company (TSX:THNC) and a Certified Great Place to Work.
As Senior Product Manager for Commerce, you will own the strategic vision and execution of Thinkific's Commerce product line, a key differentiator that drives Plus customer acquisition and significant revenue. You'll lead the Acquire and Monetize team's efforts to enable customers to sell, earn, and scale their businesses.
Key responsibilities include:
- Define strategic vision for Commerce, integrating market insights, customer needs, and business outcomes across payments, checkout, subscriptions, pricing, and tax
- Execute with quality and depth, fully solving customer problems rather than shipping partial solutions
- Own a wide surface area including payment processing integrations, pricing and packaging execution, customer onboarding, and site building features
- Work AI-first across feedback triage, competitive insight, scoping, and prototyping to increase scope velocity
- Think end-to-end from customer retention and acquisition through discovery, scoping, launch, pricing, UX, communication, and team readiness
- Stay deeply connected to customers through regular engagement, understanding their businesses, and translating insights into prioritized problems
- Drive measurable outcomes by defining success metrics, running experiments, and tracking impact on revenue, conversion, retention, and Plus wins
- Collaborate across Engineering, Design, Finance, Marketing, Customer Success, and Sales to ship impactful work
You'll report to the Director of Product and work in a fast-paced, high-autonomy environment where ownership, customer obsession, and results-driven execution are core values. The culture emphasizes honest debate, diverse perspectives, and genuine respect.
REQUIREMENTS:
- 6+ years of product management experience in mid-size companies
- At least 2 years of product management experience specifically with commerce products
- Proven track record of driving product strategy and execution with measurable business impact, particularly in monetization or commerce domains
- End-to-end thinking: planning rollouts from the start including pricing, UX, migration, and customer communication; shipped changes to live products that customers had to adopt
- Execution with depth and quality: sweating details, shipping solutions that fully solve problems, maintaining high quality standards at speed
- Customer-obsessed mindset with strong foundation in Jobs-to-be-Done framework and direct customer engagement experience
- Exceptional ability to synthesize data, market trends, and customer feedback into strategic product decisions
- Deep understanding of AI's role in product development; uses AI in daily workflow; believes it unlocks ability to solve more customer problems better
- Thrives in fast-paced, agile environments; proactive approach to navigating change and ambiguity
Nice-to-have experience:
- E-commerce or online learning background
- Pricing and packaging, onboarding, or site builder experience
- Marketing principles, customer acquisition strategies, and monetization models knowledge
