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Senior Product Manager

Citymapper - San Francisco, CA, USA - In-office

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Salary: USD 150,000 - 200,000 / annual

Via is a transportation technology company on a mission to transform public transit systems into smart, data-driven networks. Remix is Via's premier transit planning and scheduling platform, trusted by transit agencies worldwide to design networks, model scenarios, and optimize service. You will own the Remix platform foundation — its usability, scalability, and flexibility — ensuring it remains the most powerful and intuitive tool available to transit professionals globally. This role sits at the center of the platform, requiring both long-term strategic vision and hands-on execution. Key responsibilities include: - Own the Remix platform roadmap covering usability, scalability, flexibility, and cross-cutting capabilities that every module depends on - Define and drive the vision for AI-led insights within Remix, enabling transit agencies to make data-informed decisions about service design, network performance, and operational efficiency - Maintain the end-to-end product view from network planning through scheduling and live operations, ensuring the platform functions as a continuous feedback loop rather than disconnected tools - Identify and prioritize vertical feature investments across Remix modules, ensuring each is best-in-class - Partner with engineering and design to raise the bar on platform usability, reducing friction for planners, schedulers, and analysts without sacrificing depth for power users - Work closely with data science and engineering to define how AI and analytics capabilities are surfaced in the product - Engage directly with customers to understand workflow pain points, validate priorities, and pressure-test the roadmap against real operational needs - Stay current on industry trends, competitive products, and emerging technology Requirements: - 5+ years of product management experience, including ownership of platform or infrastructure-layer products used in complex enterprise workflows - Big-picture thinker who can articulate a multi-year platform vision while making sharp, well-reasoned prioritization calls at the feature level - Strong instincts for usability and product quality; ability to identify friction and improve without breaking existing functionality - Understanding of how AI and data products work in practice, with experience defining how analytical insights integrate into operational workflows in ways users trust and act on - Ability to quickly become technically fluent in underlying data models and entities that power planning and scheduling systems; credible voice in technical architecture decisions alongside engineering partners - Track record of shipping high-quality features in complex, workflow-heavy enterprise environments where precision and reliability matter - Collaborative, direct, and effective at building alignment across engineering, design, data science, and go-to-market partners - Experience in transportation, transit, logistics, or resource-intensive industries is a plus; ability to learn a technical domain quickly is essential

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