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Abby Care is building an AI-native platform for family-led care, addressing America's growing care crisis by empowering over 50 million family caregivers with tools, training, and support. The company combines clinical oversight with AI-powered technology to help families deliver high-quality care at home while improving outcomes and transparency across the healthcare system.
You will own the product experience for RN case managers, caregivers, and clinical operations teams, building the next generation of clinical and care delivery systems. This is a high-ownership, execution-driven role for someone who thrives in ambiguity and regulated environments, moves with urgency, and drives momentum across engineering, clinical, and operations teams.
Key responsibilities include:
- Lead strategic design, iteration, and execution of AI-powered products focused on care plan personalization, clinical assessment automation, and proactive clinical interventions
- Take full end-to-end ownership of complex, clinically critical product areas from problem discovery through PRDs, delivery, launch, and iteration
- Partner deeply with clinicians, caregivers, and compliance teams to translate real-world clinical workflows into intuitive, reliable, and scalable product experiences
- Collaborate with providers, payors, regulators, and internal clinical leaders to unlock new models of care delivery, with focus on AI systems that evaluate care against established clinical protocols
- Act as a senior leader in setting high standards for product clarity, judgment, and craft; mentor peers and elevate product decision-making across the organization
You'll own complex product areas including personalized care planning, clinical assessment automation, proactive care adjustments, care team coordination, quality assurance, and clinical decision support.
REQUIREMENTS:
- 6+ years of professional experience as a Product Manager
- Strong track record building and shipping AI-powered products, including experience with LLMs, generative AI, or intelligent automation systems
- Demonstrated history of owning, shipping, and scaling highly impactful products end-to-end across web and mobile
- Strong ability to distill complex inputs into clear, well-prioritized roadmaps and requirements
- Excellent written and verbal communication, including producing clear, structured, and actionable PRDs
- Experience building complex workflow products or data-heavy systems in healthcare, highly regulated environments, or fast-moving startups
- Prior clinical AI product experience is a plus, not a strict requirement
BONUS / NICE TO HAVE:
- Proven experience building AI-powered products specifically for clinical care delivery, care plan development, or clinical decision support
- Direct experience with clinical product development where AI models evaluate care delivery against clinical protocols
- Understanding of clinical workflows, EMR systems, care management, or healthcare operations
- Deep experience navigating HIPAA, payer requirements, or other healthcare compliance frameworks
