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Salary: USD 155,000 - 195,000 / annual
Funnel Leasing is seeking a Senior Product Manager, AI to own the strategy, roadmap, requirements, and cross-functional execution of AI-powered experiences and platform capabilities across their proptech SaaS platform. You will translate customer and business problems into scalable AI systems, agentic workflows, and shared platform capabilities used across product lines.
Key responsibilities include:
- Own the AI platform product roadmap, including research, discovery, prioritization, delivery, evaluation, and iteration
- Define and document product requirements for shared AI platform capabilities: agent configuration and orchestration, AI evaluations, guardrails, knowledge and context management, tool calls and integrations, observability, failure handling, and administrative controls
- Partner with Engineering and Design to build innovative, enterprise-level AI and machine learning solutions
- Collaborate with AI Features team and other product teams to design and implement AI-driven capabilities for admins, renters, and leasing agents
- Work across the business and with external AI partners to identify customer and operational needs, clarify technical requirements, surface risks, and align teams on priorities
- Use data, customer feedback, support trends, evaluations, and post-launch performance to continuously improve AI platform quality and reliability
- Identify opportunities to simplify and standardize AI systems, strengthen guardrails, reduce failure modes, and ensure efficient detection and resolution of issues
- Drive successful adoption of AI platform capabilities through coordinated launches, release communications, training, and internal enablement
- Foster a culture of continuous improvement, learning, and cross-functional collaboration
- Travel: <5%
You will work closely with Engineering, Design, Strategy, Customer Success, Implementation, Support, Finance/Operations, and external AI partners to take AI capabilities from concept through production. This role is ideal for someone technically fluent enough to understand AI architectures and technical proposals, ask effective implementation questions, evaluate tradeoffs, and translate complex technical concepts into clear product requirements and decisions.
Funnel is a 'work from anywhere' in the U.S. SaaS company that has revolutionized the proptech industry with cloud-based marketing and leasing software. The company is transforming the real estate industry through cutting-edge technology built, sold, and supported by a passionate team.
REQUIREMENTS:
- 5+ years experience as a Product Manager, ideally with ownership of AI agents or AI-powered products
- Direct experience building or managing AI agents that operate across conversational channels such as voice, chat, SMS, and email
- B2B SaaS experience using and understanding the capabilities of frontier LLMs (e.g., OpenAI, Anthropic, Google, etc.)
- Ability to design, test, and refine prompts that clearly define AI behavior, context, constraints, and expected outcomes
- Strong understanding of large language models (LLMs), natural language processing (NLP), and core concepts behind modern conversational and agentic AI systems
- Understanding of AI context and knowledge retrieval approaches, including Retrieval-Augmented Generation (RAG), Context-Augmented Generation (CAG), agentic retrieval, embeddings, and vector databases
- Strong ability to break down complex AI systems, agent behaviors, and platform capabilities into clear product requirements and pragmatic, phased delivery plans
- Excellent cross-functional communication skills, especially with Engineering, Design, Operations, Support, and customer-facing teams
- Ability to operate in ambiguity, ask the right questions, and bring structure to complex problem spaces
- Detail orientation, especially around accuracy, error states, permissions, and operational impact
- Experience leveraging AI within the product management/SDLC lifecycle
- Experience working with and managing vendor relationships for third-party integrations
STRONGLY PREFERRED:
- Experience with AI development and observability frameworks such as LangChain, LangSmith, or similar tools
- Bachelor's degree in Computer Science, Artificial Intelligence, Machine Learning, or a related technical field
NICE TO HAVE:
- Experience in property management, multifamily, proptech, leasing, CRM, or resident experience software
