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Senior Product Designer, Mortgage

Checkr - San Francisco, CA, United States - In-office - posted 2026-08-10

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Checkr is a data platform powering safe and fair decisions through AI verification. The company serves over 140,000 companies and millions of users across hiring, housing, transportation, childcare, and dating use cases. Customers include Uber, Pennymac, Airbnb, DoorDash, and Anthropic. Checkr is on the Forbes Cloud 100 2025 list and a Y Combinator 2024 Breakthrough Company. You'll join the Truework team as a Senior Product Designer focused on income verification workflows for mortgages and lending. This is a hands-on, high-ownership role where you'll drive design from discovery through execution and iteration. Key responsibilities include: - Own end-to-end design for Truework product areas spanning borrower, lender, and internal operational experiences - Partner with Product and Engineering to define problems, shape roadmaps, and deliver solutions aligned with user needs and business outcomes - Simplify complex workflows (verification requests, document collection, consent, status visibility, exception handling) into clear, user-friendly experiences - Use AI-assisted design and development tools to rapidly prototype and validate solutions - Design for trust and clarity in financial domains, prioritizing transparency, error prevention, accessibility, and confidence-building patterns - Combine qualitative research, stakeholder input, and product data to propose, test, and refine solutions - Create interaction and visual design across responsive web and platform surfaces with clear specs for engineering - Facilitate alignment through workshops, design reviews, and storytelling - Collaborate cross-functionally with Customer Success, Sales, Compliance, Data, and Operations - Contribute to design systems and standards You bring 5–8+ years of product design experience with a strong portfolio demonstrating end-to-end thinking, problem framing, exploration, collaboration, and measurable impact. You're comfortable in complex domains where edge cases matter and can distill complexity into simple, usable flows. You have strong product instincts balancing user needs, business goals, technical constraints, and timelines. You're experienced in collaborative, cross-functional environments, influencing through clarity rather than authority. You can independently plan and execute lightweight research and partner with researchers when available. You sweat details: interaction patterns, content clarity, information hierarchy, and accessibility. You have an A-player mindset with strong bias for action, raising the bar, moving with urgency, staying resilient through ambiguity, and taking ownership. Nice-to-have experience includes fintech, lending, mortgage, identity, compliance-heavy or high-trust regulated spaces; B2B/B2B2C product design; design systems and scalable component thinking; and designing for secure data, consent, and privacy-forward experiences.

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