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MoEngage is an insights-led customer engagement platform serving 1,350+ global consumer brands including McAfee, Flipkart, Domino's, Nestle, Deutsche Telekom, and OYO. The platform combines data from multiple sources to provide a 360-degree view of customers, enabling brands to orchestrate personalized journeys across web, mobile, email, social, and messaging channels. MoEngage also offers AI-powered tools for copy and creative development, campaign optimization, and transactional messaging infrastructure.
As a Senior Product Designer, you will own the end-to-end design process for scalable enterprise and consumer-facing products. You will collaborate closely with Product, Engineering, and UX Research teams to define product strategy and deliver elegant, user-centered solutions. Your responsibilities include conducting user research through interviews, usability testing, card sorting, and affinity mapping; synthesizing qualitative and quantitative insights to inform design decisions; designing impactful interfaces for web, mobile, and enterprise platforms; and presenting research findings and design rationale to cross-functional stakeholders.
You will apply data-driven design methodologies, integrate emerging AI-based design and research tools, and contribute to evolving the MoEngage Design System for consistency and scalability. You will participate in team design critiques, share feedback to elevate collective work quality, and foster a vibrant, collaborative creative culture. The role offers exposure to cutting-edge technology, fast-paced challenges with high-priority customer onboarding, significant organizational visibility, and a clear career path with defined growth opportunities.
MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, and other leading investors. The company operates in 15 countries and processes over a billion messages daily. The team values diversity, inclusivity, and equal opportunity regardless of background, identity, or protected status.
REQUIREMENTS:
- 4–8 years of experience as a Product/UX designer with a portfolio demonstrating user-centered solutions for both end users and business applications
- Bachelor's or Master's degree in Design, HCI, Human Factors, Visual Communication, or related discipline
- Strong mastery of data-driven design principles, blending research insights with analytics
- Familiarity with emerging AI-based tools supporting design, research, and prototyping
- Experience designing scalable, enterprise-level products (marketing automation expertise is a bonus)
- Excellent communicator with strong verbal and written storytelling skills
- Ability to plan well, set and meet deadlines, and deliver high-quality results
- Passion for creative collaboration and contributing to positive team culture
- Bonus: Motion design skills and/or advanced user research proficiency
