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HappyCo is hiring a Senior Product Designer to own product experiences end-to-end across multiple problem spaces. You'll work embedded in a product triad with a PM and Engineering Lead, operating with high autonomy from problem framing through delivery and iteration.
The role spans two primary problem spaces: (1) Procurement & Sourcing—designing workflows for vendor discovery, pricing comparison, purchasing, approvals, and supplier performance across large multifamily portfolios; and (2) Asset & Portfolio Performance—designing dashboards, analytics, and scenario-modeling tools that help operators understand property performance, identify risks and opportunities, and improve returns. These products are information-dense, highly interconnected, and increasingly incorporate AI-powered interfaces including agentic, conversational, and voice-enabled interactions.
Key responsibilities include:
- Own a product area fully: discovery, design, delivery, analysis, and iteration
- Work backwards from real customer problems and translate complexity into clear, scalable solutions
- Design field workflows and data-dense interfaces that work across mobile and web
- Create dashboards, reporting, and AI-assisted experiences that turn operational data into actionable insights
- Shape agentic workflows, conversational interfaces, and voice-enabled interactions
- Make AI capabilities feel understandable, trustworthy, and usable
- Use AI actively in your own design process to move faster and think deeper
- Run lightweight research, synthesize insights, and advocate for the customer
- Champion the design system and raise craft standards in critiques
HappyCo builds mobile and cloud solutions for real-time property data. The flagship product suite 'Happy Property' has more than 5 million units on its platform and serves thousands of property teams across multifamily real estate. The company was founded in 2011 and operates with a values-driven, flexible, and supportive culture emphasizing autonomy, craft, and inclusive collaboration.
REQUIREMENTS:
- 5–8 years shipping web-based SaaS or enterprise products at scale
- Demonstrated end-to-end ownership with real shipped work, including AI-assisted experiences
- **Active use of AI tools today (Claude, Cursor, Codex, or similar)—this is a hard requirement, not optional**
- Strong systems thinking across complex, interconnected product surfaces; ability to balance rigor with creativity
- High autonomy; ability to move work forward without waiting for direction
- Clear communication and comfort with ambiguity
STRONGLY VALUED:
- Background in complex domains: field operations, inspections, analytics, reporting, workflow tooling, or similar
- Experience designing across mobile and web surfaces
- Familiarity with agentic experiences
- Comfort working close to code or prototyping with code
- Multifamily or proptech experience (a plus, not required)
