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Farfetch is a leading global luxury fashion marketplace connecting customers in over 190 countries with items from more than 1,400 brands, boutiques, and department stores. We're building end-to-end products and technology that power an exceptional e-commerce experience for luxury customers worldwide.
You will join our Porto office as a Senior Product Designer, reporting to a Product Design Lead. Working within a multidisciplinary team of designers, engineers, and product managers, you'll play a key role in shaping the future of our products and experiences.
KEY RESPONSIBILITIES
- Collaborate across product, engineering, and operations to define complex problem spaces and design solutions that drive business efficiency and user value.
- Drive design strategy by evaluating goals, metrics, and outcomes to determine the best approach for long-term product evolution.
- Lead discovery activities by defining research briefs, selecting methodologies, and leveraging insights to directly influence product direction.
- Navigate technical constraints by partnering closely with engineering to align design decisions with backend realities, data models, and API structures.
- Facilitate workshops and strategic discussions using rapid sketching, wireframes, and interactive prototypes to align teams around complex business logic.
- Ensure holistic consistency in terminology and navigation across internal and partner-facing tools, advocating for accessibility and usability standards.
- Autonomously create, update, and scale pattern guidelines within the design system to ensure platform tools evolve gracefully and new features launch cohesively.
- Partner with engineering throughout implementation, delivering clear specs and identifying process improvements for seamless handoffs.
- Bring exceptional visual and interaction craft to data-dense interfaces, designing clear workflows, large-form structures, and polished UI micro-interactions.
- Set the bar for design quality, mentoring and advising peer designers in best practices, tools, and techniques.
- Operate with high autonomy, driving impactful output across domains while keeping teams aligned with the strategic product roadmap.
- Monitor the impact of released solutions post-launch using quantitative metrics and qualitative feedback to iterate continuously.
REQUIREMENTS
- 5 to 8+ years of experience as a Product Designer within digital product teams, with strong focus on complex B2B platforms, internal tools, or operational software.
- Formal degree not required, but depth of knowledge equivalent to BA/BSc/MA in HCI, Information Systems, Computer Science, Graphic Design, or related field.
- Excellent listening, verbal, and written communication skills in English; demonstrated ability to present, defend, and connect design decisions across multi-domain stakeholders.
- Strong UI/UX design expertise with deep knowledge of structuring ambiguous workflows, data-heavy interfaces, and multi-step operational logic.
- Data-informed, evidence-based approach with structured research practices; ability to select and develop appropriate prototyping methods to de-risk complex interactions.
- Working knowledge of maintaining and scaling full-stack design systems across complex web applications.
- Solid technical understanding of web constraints, data models, and APIs to design realistic and feasible solutions.
- Comfortable leveraging modern design, prototyping, and AI-powered tools to increase speed, quality, and scale of output.
- Ability and willingness to travel to other corporate offices when required.
- Plus: Basic working knowledge of HTML, CSS, and JavaScript.
- Plus: Previous experience in pre-owned e-commerce, circular economy platforms, or resale operating systems.
