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Salary: CAD 112,000 - 175,000 / annual
Jane App is seeking a Senior People Partner to support Marketing, Product, and Design teams (110+ people across Canada and US) in building engaged, collaborative, and high-performing teams. This is a high-touch, strategic partnership role that sits at the intersection of people strategy and day-to-day team support.
You will work closely with senior leaders including the CMO, VP of Product, and VP of Design, while being deeply embedded in their teams. The role combines strategic organizational design with hands-on coaching and advocacy.
Key responsibilities include:
- Act as a strategic and hands-on partner to team members at all levels, from VPs navigating organizational shifts to individual contributors focused on career growth
- Guide people-centered growth by collaborating with leadership on hiring plans, succession strategies, and org design that evolves with business needs
- Lead through change by helping individuals and teams adapt to strategic, process, or structural shifts with resilience and clarity
- Support growth and development programs by designing and maintaining career frameworks that clarify success and growth pathways
- Provide trusted guidance in complex interpersonal situations, team dynamics, and difficult feedback conversations
- Champion culture and belonging across the three functions by fostering diverse, inclusive environments
- Contribute to broader People initiatives including onboarding, performance management, and employee engagement
- Bring a hands-on, curious approach to AI, using it in daily work and building agents to automate recurring tasks
Jane is a founder-led, high-growth SaaS company serving healthcare clinics. The company is remote-first with teams across Canada, US, and UK. More than 70,000 businesses run on Jane, with 250,000+ practitioners using the product daily. The culture emphasizes adaptability, learning agility, open communication, and solving real problems together.
REQUIREMENTS:
- 5+ years of People (HR) experience, with at least 5 years as a People Partner or HR Business Partner (SaaS experience is a bonus)
- Strong ability to solve people challenges with creative, tailored solutions rather than rigid policies
- Highly skilled trust builder who can navigate relationships at all levels with confidence, humility, and authenticity
- Deep business acumen—understand how each business group works and align People strategies with business goals
- Comfortable with ambiguity and able to find solutions in grey areas
- Strong communicator and facilitator, skilled at adapting messages to different audiences and leading challenging conversations with empathy and directness
- Ability to identify patterns and trends and translate ground-level insights into team-wide impact
- Comfortable in fast-moving, evolving environments where change is constant
- Willing to ask for help and leverage available resources
Note: The posting states "If you don't meet every single qualification but are excited about this role, we'd still love to hear from you."
