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Salary: USD 160,000 - 200,000 / annual
Adyen is seeking a Senior People Operations Partner to join the Global HR Innovations Team and drive international growth through operational excellence and transformation. This role sits at the intersection of HR strategy, process optimization, and systems management, supporting the development, management, and retention of Adyen's talented workforce across multiple time zones and geographies.
You will own the employee experience lifecycle, proactively analyzing complex people processes to identify bottlenecks and design scalable, automated solutions. Key responsibilities include standardizing and documenting HR policies and workflows company-wide; leveraging data to measure operational performance and propose efficiency improvements with clear ROI; evaluating new HR technology and partnering with People Analytics and Technology teams to drive innovation; establishing process governance standards for accuracy and security; and serving as an escalation point for complex HR inquiries requiring expert troubleshooting.
You will act as the process expert defining requirements for HRIS and ATS system changes, and execute necessary configuration changes within core systems (e.g., Workday, Greenhouse) to support process improvements. This includes setting up workflows, updating custom fields, and validating processes. You'll manage complex, end-to-end projects with cross-functional dependencies and communicate operational concepts clearly to both technical and non-technical stakeholders.
The ideal candidate brings 8+ years of HR operations experience at fast-paced, high-growth global companies, with demonstrated expertise in HRIS systems optimization, process redesign, and data-driven decision-making. You should be comfortable breaking down complex processes, translating business needs into technical requirements, and working asynchronously across multiple time zones and cultures. A curious, innovative mindset and ability to challenge existing processes while championing employee-centric solutions are essential.
