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Napster is seeking a Senior Partnership Manager based in Dubai to build and scale strategic technology partnerships across the MENA region. The company develops embodied, multimodal AI agents designed to work alongside employees and customers through video, voice, and text interfaces, carrying institutional knowledge into every interaction.
In this builder and operator role, you will own and develop relationships across hyperscalers, global system integrators, technology partners, ISVs, OEMs, and other strategic partners. You will establish senior-level relationships, identify co-development opportunities, structure joint go-to-market motions, activate co-sell programs, and convert strategic partnerships into pipeline, customers, and repeatable routes to market. Microsoft is an important strategic partner and will remain central to the role, though the position extends beyond a single-vendor alliance focus.
Key responsibilities include:
- Building and executing Napster's strategic partnership strategy across MENA
- Owning senior relationships with priority hyperscalers, GSIs, ISVs, OEMs, and technology partners
- Leading and deepening the Microsoft relationship across the region, including executive engagement, field alignment, co-sell, and joint go-to-market activity
- Identifying new strategic technology partners that can extend product, open new markets, or accelerate adoption
- Developing build-with, integrate-with, and go-to-market-with partnership models
- Creating joint solutions and propositions with clear customer and commercial opportunity
- Building partner-sourced, partner-influenced, and co-sell pipeline
- Working with system integrators to identify lighthouse opportunities and scalable industry solutions
- Collaborating with Technical Partner Management, Product, and Engineering on integration opportunities and partner readiness
- Coordinating with Channel organization on reseller, MSP, distribution, and referral motions
- Working with Partner Marketing and Commercial Enablement on joint solution narratives and activation programs
- Establishing executive sponsorship and governance across priority partners
- Building account-mapping and field-engagement motions
- Representing Napster at strategic partner, hyperscaler, and industry events across MENA
- Establishing operating rhythms, joint business plans, and measurable KPIs
- Maintaining visibility into partner activity, opportunities, pipeline, and strategic initiatives
You will work closely with global Strategic Partnerships leadership and collaborate across Channel, Technical Partner Management, Partner Account Management, Partner Marketing, Commercial Enablement, Product, Engineering, Sales, and executive leadership.
Success is measured on outcomes including: strategic partnerships activated across the region, senior executive relationships established, joint solutions progressing into production, co-sell and partner-influenced pipeline created, lighthouse customers secured, marketplace and hyperscaler motions activated, and repeatable joint go-to-market motions that scale beyond individual opportunities.
REQUIREMENTS:
- 15+ years of experience in strategic partnerships, alliances, enterprise technology, ecosystem development, or business development
- Significant experience working with hyperscalers, GSIs, enterprise technology companies, ISVs, or platform partners
- Deep understanding of the Microsoft ecosystem and experience working with Microsoft field, partner, marketplace, or co-sell organizations
- Previous experience at Microsoft, a hyperscaler, major GSI, or leading enterprise technology company (highly desirable)
- Strong senior-level network across UAE and broader MENA technology ecosystem
- Proven experience building strategic partnerships from initial relationship through to measurable commercial outcomes
- Experience developing joint solutions, integrations, co-sell motions, and joint GTM programs
- Strong understanding of cloud, AI, SaaS, enterprise software, and platform business models
- Ability to understand both technical and commercial dimensions of strategic partnerships
- Experience working across Product, Engineering, Sales, Marketing, and executive leadership
- Strong commercial judgment and ability to identify which partnerships can scale
- Comfortable operating in fast-moving environment and building new programs from ground up
- Ability to move between executive strategy and hands-on execution
- Strong written and verbal communication skills
- Fluent in Arabic and English
- Based in Dubai or willing to relocate
- Comfortable traveling across MENA and internationally as required
