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Senior Partner Manager

Piano Software - New York, NY, USA - Hybrid - posted 2026-10-20

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Piano Software is seeking a Senior Partner Manager to own and grow its ecosystem of agencies and marketing service providers across North America. You will report directly to the Global VP, Partnerships and be responsible for identifying, recruiting, activating, and scaling digital and performance marketing agencies, consultancies, and implementation partners who serve clients in healthcare, financial services, and media. Your primary mission is to build high-impact partnerships with firms that influence technology decisions and deliver customer outcomes. You will transform these partners into a reliable source of qualified pipeline through joint account mapping, co-sell motions, and repeatable go-to-market collaboration. This includes helping partners build certified services practices around Piano and enabling their sales, strategy, and delivery teams to lead with Piano confidently. Key responsibilities include: developing repeatable partner motions with segmentation and prioritization frameworks; executing targeted outreach to identify and sign partners with deep relationships in healthcare (hospital systems, integrated health systems, telehealth), banking/financial services, and media; leading account mapping exercises to identify joint opportunities; equipping partners with enablement resources and competitive positioning; driving partner-sourced pipeline through new partner acquisition and activation; maintaining deal registration discipline and structured co-sell motions; owning partner reporting and dashboards; providing forecasting on partner-sourced pipeline; and collaborating with Sales, Marketing, Client Services, and RevOps teams to ensure partner-generated deals are high-quality and aligned with ICP. Success will be measured by partner-sourced pipeline, partner-influenced revenue, number of activated agency and service provider partners, and velocity of co-sell opportunities. Qualifications: 7+ years of experience in partner management, channel sales, business development, or alliance management within B2B SaaS. Experience working with partners serving regulated industries (healthcare, financial services, telecom, media) preferred. Demonstrated track record of building and scaling partner relationships that drive measurable pipeline and revenue. Familiarity with the healthcare vertical and established network of contacts among consultancies, system integrators, technology partners, or resellers serving the industry. Experience with account mapping, co-sell programs, and cross-sell strategies in software or technology environments. Strong negotiation skills with experience structuring and closing partnership agreements. Ability to operate independently and manage high volume of partner relationships while maintaining quality and accountability. Excellent communication and presentation skills to articulate Piano's value proposition to diverse partner audiences. Proficiency with CRM and partner management tools; experience with pipeline reporting and forecasting. Willingness to travel as needed for industry events, partner meetings, and team gatherings.

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