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commercetools is seeking a Senior Named Account Executive to manage a defined portfolio of high-value, strategic enterprise accounts. This is a remote role based in the EU, with the team meeting in Amsterdam once monthly.
Your Impact:
You will drive multi-year transformation and significant revenue expansion for assigned named accounts, operating as a trusted advisor to key stakeholders. This role focuses on long-term growth and deep executive engagement.
Key Responsibilities:
- Strategic Account Ownership: Own and execute account plans for assigned named accounts with focus on long-term growth and multi-solution adoption. Develop land-and-expand motions that convert initial wins into enterprise-wide standardization across business units and regions.
- Outcome-Based Executive Engagement: Engage C-Level stakeholders to align solutions to strategic business priorities. Lead Executive Business Reviews (EBRs) showcasing realized value, adoption metrics, and growth opportunities. Drive commercial expansion through strategic value engineering.
- Political Mapping & Deal Orchestration: Create and maintain detailed political account maps (power & influence maps) to track power centers, influencers, and potential blockers. Lead and orchestrate cross-functional pursuit teams (Solutions Engineering, Customer Success, Product, Legal) to deliver compelling, customized solutions.
- Customer Advocacy & Renewal Leadership: Ensure high customer satisfaction and retention by driving adoption and connecting measurable outcomes to business strategy. Identify risk to renewal or expansion and proactively intervene.
- Forecasting & Execution: Maintain accurate pipeline through disciplined CRM management and forecast new business revenue with precision. Partner with cloud hyperscalers (AWS, Google Cloud, Azure) and global SI partners to influence large-scale digital modernization deals.
About commercetools:
commercetools powers the next era of commerce for customers through AI-driven solutions, bridging digital and physical shopping experiences, and enabling new ways for industries to connect with customers. The company emphasizes a culture of experimentation and composable commerce.
Requirements:
- 5-7 years of enterprise SaaS sales experience, with focus on selling complex, platform-level software to large, multi-brand organizations
- Specific experience managing and growing a list of Named Enterprise Accounts (Fortune 1000)
- Demonstrated ability to close multi-six-figure and seven-figure ACV deals
- Deep commercial knowledge of the e-commerce landscape, including competitors and complementary technologies (CMS, PIM, ERP)
- Proven ability to conduct consultative, business-value-focused sales conversations with C-level business and IT leaders
- Exceptional skills in territory/account planning, opportunity qualification, and rigorous forecasting
- Fluency in a recognized sales methodology (MEDDPICC strongly preferred)
- Fluent Dutch and English with professional experience using both languages
- AI Aptitude: Genuine curiosity for using AI tools to work smarter and more effectively, with drive to learn and apply them in role
