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Senior Manager, SMB

Harvey - Chicago, IL, United States - In-office - posted 2026-10-07

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Salary: USD 340,000 - 340,000 / annual

Harvey is an AI platform transforming legal and professional services through frontier agentic AI, enterprise-grade infrastructure, and deep domain expertise. Founded in 2022 and backed by world-class investors, the company is scaling rapidly and defining a new category in real time. In this second-line leadership role, you will lead frontline SMB sales managers across North America and own the regional SMB revenue target. You will operate across multiple altitudes—setting strategy, building organizational structure, and staying close to critical deals and customers. This is an opportunity to help define Harvey's go-to-market approach in the North America market, shape the sales motion, and ensure customers adopting AI in high-stakes environments receive exceptional value. Key responsibilities include: - Lead, coach, and develop a team of SMB Sales Managers across North America, driving accountability for net new logo targets - Implement and maintain rigorous sales operating cadence: seller onboarding, enablement, coaching, pipeline generation, and deal execution - Drive regional sales strategy, including territory design, coverage models, and go-to-market execution - Own North America SMB forecasting and pipeline health; provide accurate reporting to senior leadership - Hire, coach, and retain top managerial talent; build a strong leadership bench - Partner with global SMB leadership to localize and refine the sales playbook for North America - Develop executive relationships with Harvey's highest-value SMB customers across the region - Work cross-functionally with marketing, solutions engineering, legal, and customer success to ensure cohesive customer experience - Represent North America SMB in global planning cycles, headcount discussions, and strategic initiatives Harvey's culture emphasizes Decisiveness, Simplicity, and Job's Not Finished—moving fast on clear judgment, believing simplicity scales, and never settling. REQUIREMENTS: - 10+ years of B2B tech sales experience, including 4+ years managing and developing sales managers or senior individual contributors - Demonstrated success leading a regional or multi-market sales organization in a high-growth, early-stage environment - Strong track record of selling complex software to enterprise or SMB clients using consultative, value-based methodology - Experience operating across North America markets with understanding of regional dynamics, buyer behaviors, and legal industry nuances - Exceptional communication and executive presence; ability to influence frontline teams and senior stakeholders - Genuine passion for Harvey's mission and strong interest in how AI is transforming knowledge work and the legal profession

About Harvey

Legal / Compliance / Risk; AI / Data / Infrastructure — AI platform for legal and professional services work.

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