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LucidLink is a file streaming platform enabling teams instant access to large files in the cloud without downloads, syncing, or VPNs. Used by 4,000+ companies including Adobe, Spotify, Warner Bros, and Paramount, the platform serves media & entertainment, enterprise IT, and construction sectors. The company has won an Emmy Award for engineering and is headquartered in San Francisco with 230+ employees globally.
You will lead communications strategy and execution to drive awareness of LucidLink across target audiences and translate that awareness into revenue. The role transitions the company from ad-hoc communications managed across multiple desks to a dedicated function that orchestrates media strategy, manages agency relationships, and tells compelling stories about customer impact and market transformation.
Key outcomes over 12-18 months include: repositioning LucidLink as an AI company and developer concern through media coverage and storytelling; owning the analyst relations program with Gartner and other analysts; developing proactive communications through content strategy and editorial calendars while maintaining responsiveness to inbound media; telling market-impact stories focused on customer business transformation rather than feature releases; and supporting major product launches (Connect read/write, MCP server, Python SDK, future language SDKs) with awareness-driving communications.
You will manage a six-figure budget, external agencies, and vendor relationships. You'll conduct internal stakeholder coordination to ensure timely access to company leaders, customer references, and strategic messaging. The role requires storytelling and media strategy skills to translate technical narratives into market-relevant stories and identify LucidLink's differentiation in a crowded AI landscape. You'll demonstrate a track record of successful product launches that achieved significant visibility and generated downstream business impact. Domain familiarity with media and entertainment is preferred; understanding of enterprise IT or complex B2B sales environments is valued. You'll balance fast-moving, reactive work (ad-hoc media requests, tight turnarounds) alongside longer-term strategic initiatives. AI fluency is a core professional competency at LucidLink.
